Agent, Guest Relations

Coordinate Sport& Leisure activities for guest Provide coaching assistance in Sports & Leisure Maintenance of Sports & Leisure equipment Experience in Silat marital art is necessaryAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their...

s & ability You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved...

To drive and lead the operational and financial direction of the spa ensuring complete viability of the spa, maximizing all opportunities and resources. To ensure that the highest standards of treatments and services are adhered to at all times and that guest experience exceeds expectation. To work closely with the General Manager in establishing and...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the colleague and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and colleague satisfaction...

Job Number Job Category Food and Beverage & CulinaryLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading...

s & ability As an Assistant Restaurant Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by...

1. To prepare a letter for a project.2, Assist in preparing Minute of Meeting, Meeting Feedback and Meeting Agenda.To assist in ordering food for meetings.To answer phone calls and divert to a related person.To attend guests coming in.To make a reservation for the meeting room.Ensure the cleanliness of the office.Assist in controlling inventory level...

Job Summary1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the Captain and Supervisor. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling.2.0 Duties and Responsibilities2.1 To report for duty punctually wearing the proper uniform and name badges at all...

Job Number Job Category Golf, Fitness, & EntertainmentLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation...

s & ability You will assist in the oversight of the daily operations of the spa, and ensure guest expectations are exceeded and satisfaction is maximised. Your duties will include, but are not limited to preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team...

Job Responsibilities: Manage and monitor the daytoday operations and perform management accounting activities including preparation of financial accounts, cash flow planning, performance reviews, budgeting, credit controls etc. Implement the compliance in local accounting standard, statutory filing requirements and reporting in line with the Group's emphasis...

Manage and monitor the day-to-day operations and perform management accounting activities including preparation of financial accounts, cash flow planning, performance reviews, budgeting, credit controls etc.Implement the compliance in local accounting standard, statutory filing requirements and reporting in line with the Group's emphasis on timely reporting...

SALES MANAGER - JOB DESCRIPTIONS Clear understanding of the hotel business strategies then set goals and to determine action plans to meet those goals Responsible for meeting sales goals and overall quality of service. Update action plans and sales report on weekly basis to the management. Identify new markets and business opportunities and increase sales...

** s & ability ** The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires,...

Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our...

**Job Number** 23129367 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry, there’s no...

**Job Number** 23157426 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry, there’s no...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

**Job Number** 23116555 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

Coordinate Sport& Leisure activities for guest Provide coaching assistance in Sports & Leisure Maintenance of Sports & Leisure equipment Experience in Silat marital art is necessary At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their...

Coordinate Sport& Leisure activities for guest Provide coaching assistance in Sports & Leisure Maintenance of Sports & Leisure equipment Silat marital art is an advantage At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and...

Speak clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answer incoming calls and responds to communication from internal & external guests and referral from different aspects include room reservation, F&B reservation, types of inquiries and monitoring the Resort...

**Job Number** 23155653 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23127799 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23116588 **Job Category** Rooms & Guest Services Operations **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

** s & ability ** You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served,...

**Job Number** 23111411 **Job Category** Spa **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body treatments to guests using body...

**Job Number** 23125552 **Job Category** Food and Beverage & Culinary **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on successfully accomplishing the...

Manage Homestay operations. - response to inquires - communicated with guest after booking confirmed. provide check-in details, assist them during stay & check-out. - promote the Homestay on social media. - co-ordinate with Housekeeper on cleaning & getting the house ready for guest. - manage other admin related work. **Salary**: RM2,000.00 - RM2,500.00 per...

To drive and lead the operational and financial direction of the spa ensuring complete viability of the spa, maximizing all opportunities and resources. To ensure that the highest standards of treatments and services are adhered to at all times and that guest experience exceeds expectation. To work closely with the General Manager in establishing and...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the colleague and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and colleague satisfaction...

Is responsible for the repair and maintenance of all the resorts fixtures related to plumbing works (e.g. Boilers, LP’s (Land Pits). Pipe line leaks, Drainage pipe line block, Hydrant, and Villa issues. At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’...

**Job Number** 23127785 **Job Category** Sales & Marketing **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to the sales function with a focus on...