Training Supervisor
1 week ago
Vacancy:
Training Supervisor
- Location
- Penang, Malaysia
- Basic Salary: RM 7,500
- Language: Mandarin + English
- Project: Hospitality
- Shift: Rotational
Experience:
Team Lead\Supervisor\Training (most preferably training experience) + Customer Service
Responsibilities
- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & audit trainees' performance and call out any unusual trends.
Requirements:
- At least 2 years customer service experience with minimum 2 years training experience.
- Language proficiency in MANDARIN and English is mandatory.
- Proven experience as corporate trainer.
- Understanding of effective teaching methodologies and tools.
- Willingness to keep abreast of new techniques in corporate training.
- Proficient in MS Office (Advanced skills in Excel and Powerpoint); elearning software will be an asset.
- Minimum bilingual proficiency, trilingual and above is preferred.
- Phenomenal communication, presentation, and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decisionmaking abilities.
- Applicants must be willing to work in Georgetown, Penang.
Job Types:
Full-time, Permanent
Salary:
RM7, RM7,500.00 per month
Application Question(s):
- What Nationality are you?
- Job location is Penang, are you okay with it?
- Can you speak, write and read Mandarin?
- How many years of experience as Training Supervisor?
- If no Training experience, How many years of Team lead
- Customer Service experience?
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