Customer Service

1 week ago


Nusajaya, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time
Call Centre company at Bukit Indah, Johor Bahru

  • 5.5 working days
  • Fixed shift but shift based on operational requirements
  • Attend to customers' inquiries via inbound & outbound calls.
  • Work with interdepartments to resolve customers' enquiries.
  • Maintain accurate call logs and generate reports.
  • Manage and update customer databases.

Requirements:

  • Minimum 1 year experience in customer service / call center industry
  • Fluent in both languages English & Mandarin
  • Excellent communication and interpersonal skills
  • Good customer handling skills and complaint / difficult customer handling experience

Job Types:
Full-time, Permanent

Pay:
RM3, RM4,500.00 per month

Benefits:

  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • 13th month salary
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)

  • Customer Service

    3 days ago


    Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full time

    Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

  • Customer Service

    2 weeks ago


    Nusajaya, Malaysia Koh Sim Lui Full time

    Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

  • Customer Service

    3 days ago


    Nusajaya, Malaysia JOBBUILDER Full time

    OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    Job Descriptions: Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) Working in a team to achieve the required KPI elements and SLA. Project customer service liaise with malaysia, singapore, taiwan, asia pasific customers. Great experience for you to gain more...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia Aegis BPO Malaysia Sdn Bhd Full time

    Startek is a global outsourcing and technology services company committed to impacting clients' business outcomes by focusing on enhancing customer experience across all touch points and channels. Startek has operations in nearly 61 locations across 13 countries with more than 55,000 employees. Startek services over 150 clients from verticals such as Banking...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full time

    Handling incoming call and message. Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. Taking & processing orders and transportation / delivery arranges. Maintain existing customer base. Completion of tasks assigned by superiors.- _At least 2 years experience_ in the related field will be...

  • Customer Service

    2 months ago


    Nusajaya, Malaysia JOBBUILDER Full time

    **act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/MediniBasic from RM1,900 - RM2,100Allowance:Night Shift Allowance. RM300KPI Achieved allowance : RM400REQUIREMENT No Experience also can apply. Good communicate in Malay and English. SPM and above Own transportJob Descriptions: Handling all inbound calls pertaining to customer general inquiries,...


  • Nusajaya, Malaysia GAINS Education Group Sdn Bhd Full time

    Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...


  • Nusajaya, Malaysia BY MARLENA Full time

    **Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    _Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...


  • Nusajaya, Malaysia Startek Full time

    **The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    _Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...


  • Nusajaya, Malaysia KIT TECHNOLOGY SDN BHD Full time

    Customer Service Coordinator Duties and Responsibilities 1. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. 2. Provide outstanding customer service to improve customer satisfaction and relationship. 3. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate...


  • Nusajaya, Malaysia KIT TECHNOLOGY SDN BHD Full time

    Customer Service Coordinator Duties and Responsibilities 1. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. 2. Provide outstanding customer service to improve customer satisfaction and relationship. 3. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    _Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...


  • Nusajaya, Malaysia GAINS Education Group Sdn Bhd Full time

    Customer Service Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Submit documentation to immigration and other related authorities Keeping records of...

  • Customer Service

    1 week ago


    Nusajaya, Malaysia JOBBUILDER Full time

    _Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...


  • Nusajaya, Malaysia Incora Full time

    _**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Administrator** As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a Customer Service Admin, you will maintain up...