Backend Operations Executive
2 weeks ago
What we seek:
Responsibilities:
-
Day-to
Day Operations: Manage and monitor the day to day operations of our platform rental services, ensuring seamless functionality and user satisfaction.-
Technical Assistance: Provide prompt and efficient technical assistance to users, contributing to a positive customer success experience.
-
Process Optimization: Continuously optimize and automate the rental operational process to enhance efficiency and user experience
-
Collaboration: Collaborate with the business development team to develop and implement growth strategies for user acquisition, contributing to the overall success of the company.
-
Feedback Loop: Act as a bridge between users and the IT team, providing valuable feedback for ongoing UI/UX improvements.
Requirements:
- Passion for
Startup Culture:
Display a genuine passion for the startup culture and a keen interest in technological advancements.
- Energetic and Independent: Demonstrate high energy levels, organizational skills, and the ability to work independently in a fastpaced environment.
- Curiosity and Problem-
Solving Skills:
Possess an elevated level of curiosity, coupled with a strong desire to understand and solve complex problem statements.
- Self-Motivated: Be a selfmotivated individual capable of working autonomously, taking initiative, and adapting to a dynamic work environment with mínimal instruction.
- Communication Skills: Exhibit excellent communication and writing skills, ensuring effective collaboration with team members and clear conveyance of ideas.
- Work schedule: Monday to Friday requires inoffice presence, with the flexibility to work remotely on Saturdays for half the day.
Job Types:
Full-time, Permanent, Fresh graduate
Salary:
RM3, RM5,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
-
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