Operation Officer
2 weeks ago
ROLES, RESPONSIBILITY AND AUTHORITY:
a) Supervise and lead custom brokerage operations efficiently and effectively.
b) To prepare and handle customs declaration of import and export for Ocean & Road shipments in compliance of Custom Regulations.
c) Attend to custom queries on any declaration issue.
d) Ensure custom forms are cleared and endorsed by custom.
e) Ensure all permits are requested and compliance is followed for all declarations.
f) Provide an update on the customs form status for any urgent shipments and/or if required.
g) Maintain high standards operating and follow customs rules and regulations.
h) To coordinate with the concerned party for any additional document required.
i) To escalate to management if any challenges are noticed.
j) Ensure all costs like duty taxes/cess etc are receipted and copies provided in the job files.
k) Maintain excellent relationships with customs, customers, and customer's vendors and address the issue in a professional manner.
l) Prepare daily reports for internal reporting and to customers on a timely basis.
QUALIFICATION AND EXPERIENCE:
a) A minimum Diploma in a related field.
b) At least 2-3 years of working experience in a similar position.
c) Good knowledge in HS Code Classification is required.
d) Strong problem-solving abilities and attention to detail.
e) Self-motivated with a result-driven approach
f) Effective communication and interpersonal skills to collaborate with internal teams, external partners, and customs authorities.
**Prefer can start working immediately
**Possess own transport
Working Location:
The Landmark Klang, Selangor
Pay:
RM1, RM2,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- Diploma/Advanced Diploma (required)
Language:
- English (required)
- Malay (required)
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