Trainer

2 weeks ago

Subang Jaya, Selangor, Malaysia Safeguard G4S Sdn Bhd Full time

Purpose of the role:


This job requires a person to plan, convene, and deliver CPC technical training programs and workshops to field Operations and back-room Operations staffs to improve personal competence and skills acquired to support the organizational needs.

Perform a variety of services to meet the staff development, professional training and providing the best learning and development solutions and programs customized to each of the business units need.


Working Relationships:

Internal:
All Departments & Branches

External:
Bank/Vendors/Training Provider

Key Accountabilities:

  • Responsible for planning and organizing learning and managing programs within their area of expertise (ATM, C360, CPC Operations, Ink Stain Cassettes to support the organization's plan).
  • Support and organize all technical training programs Nationwide related to SST, C360 & backroom Operations.
  • Development of training courses and specific workshop modules of the training.
  • Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
  • Responsible for conducting the training; local training courses inhouse, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
  • Prepare a training report after the completion of training programs.
  • Supervises the maintenance of accurate training records.
  • Work closely with the Training administrator to invite participants to attend training programs.
  • Keep training modules in pace with the latest SOP.
  • Perform adhoc tasks as assigned.

Formal Education:

  • Possess at least a Diploma or Bachelor's Degree, in any related field.

Experience:

  • At least 35 year(s) of working experience in related field is required for this position.
  • Relevant experience in SST/CPC Industry for at least 2 years.

Personal Qualities:

  • Able to adapt and work in a team environment.
  • Ability to collaborate with teams/activities to document processes in a clear and concise manner.
  • Able to present solutions in written and oral reports.
  • Able to conduct training at Safeguards branches.
  • Possess excellent spoken and written English with high initiative and a positive attitude.
  • Pleasant attitude and personality and able to work independently with minimum supervision.
  • Good health and has no physical disability that can hinder proper duties.
  • Excellent interpersonal, communication, presentation and facilitation skills.
  • Ability to work under pressure.
  • Excellent knowledge in NCR, Diebold Nixdorf, Opensys, SB, Deposita, Kiosk Media cassettes technical is an advantage.
  • Excellent knowledge in C360, BRINKS HS (Docking station, all type canisters and others)

Job Type:
Contract

Salary:
RM2, RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

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