Tl, Strategic Admin

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time
Working Hour

  • Regular Hours


Monday
  • Friday
  • Business Area


Operations
  • Location


Malaysia
  • Kuala Lumpur
  • Description

Primary Objective:

  • To Lead Strategic Admin Services team to deliver efficient admin services to support RHB Banking Group.
  • Possess job knowledge relating to job assignment to deliver efficient admin services to support RHB Banking Group.
  • To ensure the set objectives and KPIs are met.

Key Responsibilities:

  • Provide Admin Support on new opening/ relocation/closure of branch/ Head Office/ Easy and ensure Admin readiness prior to Day
  • Keep abreast with organizational changes, latest policies & procedures and develop technical knowledge to maintain competent and reliable
  • Responsible for contract renewal programs under Unit's purview by obtaining requirements, negotiating price & services, following through approval process & executing contracts
  • Complete project by organizing, coordinating information & requirements, planning, evaluating submissions & recommendations, following through approval process, supervising the activities and monitoring results.
  • Establish network amongst within the RHB Group and external network by communicating action, maintaining professionalism and continuing needs.
  • Responsible for daytoday management of voice services for RHB Group to resolve issues that may arise in a timely manner to ensure business operations continuity.
  • Manage centralized voice telecommunication requisition & auto payment registration for RHB Group
  • Manage centralized teleconferencing requisition, payments processing and troubleshooting assistance for RHB Group
  • Extend support to users by providing guidance and supervising the onsite relocation to smoothen the movement
  • Provide consultations to users on requisition for voice recording facilities, keyphones systems, telephone equipment for efficiency and cost effective.
  • Provide telecommunication infra by identifying needs; evaluating options; maintaining equipment;
  • Gatekeeper for HO Admin payment (i.e. screening, verifying and cross checking) to ensure validity, genuinely & indisputably of all submitted invoices prior to submission to Group Finance.
  • Handling and Processing staff claim reimbursement for admin & property related items
  • Act as payment checker (ie verify, validate, cross check) to ensure bills request are good for payment
  • Complete annual BCP program by reviewing & updating manual, conducting testing, coordinating information & requirement, preparing pre & post documentation and ensure all requirements & process are in accordance to the Group Operational Risk Management guidelines.
  • Continuously contribute to team effort by accomplishing related result as needed.
  • Requirements

Requirements:

Bachelor Degree - any fields.

  • At least 5 years' experience in telecommunication services
  • Knowledgeable in telecommunication infra & technical
  • Good interpersonal skill & management skill
  • Able to work under pressure with mínimal supervision
  • Good knowledge of Microsoft Office i.e. Excel & Word
  • Demonstrate good team work
  • Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays
  • Friday
s, Casual Business Wear, Performance Based Rewards

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