Payments and Collections Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia ITA Asia Limited Full time

)Job Description:

  • Responsible and processing daily incoming and outgoing transactions
  • Review, evaluate and reject (if any) incoming and outgoing payments
  • Processing refund payments for early cancellation of clientele policy
  • Document file by accurately capturing and updating data/information in compliance with company policies and procedures
  • Analyze data using predetermined tools
  • Exercise judgment to determine policy verification
  • Review general enquiry and contacting the clientele, financial advisor, or brokers for further verification on the enquiry information
  • Perform other responsibilities and duties periodically assigned by supervisor/manager

Job Requirements:

  • With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage
  • Fresh graduated are encouraged to apply, training will be provided
  • Computer literate, especially in Excel / Word
  • Excellent command of written and spoken in English and
    Mandarin (華語):
  • Essential typing skill in English and
    Mandarin (華語):
  • Demonstrate strong analytical skills, data literacy, and attention to detail
  • Experience in customer service or Cash payment processing

Salary:
RM2, RM4,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal provided

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • What is your expected salary?

Language:

  • Mandarin (preferred)
Expected Start Date: 01/02/2024

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