Contract Customer Service Coordinator

Responsibilities: Assist HoD on team management Assist Service Department as a point of contact for customers' inquiry and service demand such as equipment issues, repairs and maintenance services Manage and coordinate with warehouse to deliver to customers Cross Department coordination to liaise with warehouse and HQ for the issuing spare parts from/to...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

The Service Coordinator ensures the right service process for his tasks. Service coordination is one of the key role within JH after sales organisation and responsible for coordinating of service jobs of all kinds, e.g:maintenance, repair and for creating quotations and purchase order linked to the service report.Core Tasks Answering customer call for...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Responsibilities Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions. Handling and resolving customer complaints, or special orders via mail or phone. Receiving and processing orders, providing information concerning changes, pricing in service, and shipping for spare parts...

Job description: VGRE Contract and agreement management, control, and housekeeping. Segregate active and nonactive contract within VGRE. Scan Active contract and update in VGRE contract team place Daily monitoring on outsources suppliers that located in Volvo premises and update any- operational issues (Cleaner, Security and technician) Escort suppliers who...

Job Title: Sales CoordinatorJob Summary: As a sales coordinator, you will be responsible for providing administrative support to the sales team and facilitating the sales process. You will assist in managing customer inquiries, preparing sales proposals, coordinating meetings, and maintaining sales records. Your role is pivotal in ensuring effective...

Contract and agreement management, control, and housekeeping. Segregate active and nonactive contract. Scan Active contract and update in contract team place. Daily monitoring on outsources suppliers that located in premises and update any operational issues (Cleaner, Security and technician). Escort suppliers who perform work in premises and ensure service...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...

Customer Care Coordinator: Functional area: Customer Service Country: Malaysia City: Laguna, Shah Alam Company name: Atlas Copco (Philippines) Inc Date of posting: May 6, 2024Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Handling general enquiry such as billing or roaming services inquiry from customer. Assist in resolve customer issue regarding Digi services Upselling or crossselling or promoting Digi product and services when customer enquiry about the promotion and servicesRequirement SPM/Fresh Graduate are encouraged to apply Require to speak in English and Bahasa...

Freight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in achieving their objectives. The Sales Coordinator will be responsible for managing administrative tasks, coordinating sales activities, and providing excellent customer service to clients.Responsibilities: Assist the sales team with daytoday administrative...

Establish a good relationship with customers and provide excellent customer service. Provide customers with accurate and precise product and service information To represent the company in a positive and professional manner. Exceeding customer expectations in terms of customer service and accurate information. Handle customer servicerelated inquiries and...

Able to handle all inquiries, correspondences, and complaints raised by customers. Albe to handle in preparing product quotations. Assist in processing Customer Purchase orders. Assist in processing Customers' preorder schedules. To issue new product codes for new products in order to do data entry. To prepare balance stocks analysis for customers (request...

**Essential Job Functions: - * Provide a prompt and professional response to customer inquiries. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; followup to ensure resolution. Communicating and coordinating with relevant stakeholders to response and resolve customer complaints. Keeping records of customer...

To assist on follow-up action assigned.Attend to walk -in customers.Services the existing customers.Cold CallingsHandles customer inquiries/Purchase OrderPrepares documents assigned by the DepartmentFiles and maintains records/documentsFresh graduate can applyJob Types: Full-time, Permanent, Fresh graduatePay: RM3, RM4,000.00 per monthBenefits: Free parking...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...