Sales Support/office Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Outsource Manpower Solutions, Inc. Full time

Primary responsibility:
In this new role, you will be responsible for supporting the operations and sales in Malaysia.

This includes taking care of inbound and outbound logistics, taking care of stock management and local billing using our CRM, supporting our resellers and larger end-customers.

Further, meeting potential customers and resellers and preparing offers and tenders for larger customers in close cooperation with the CEO and the support team.


Main duties

  • Daily communication with customers in need of support and coordinating with the global support team.
  • Ensuring successful new customer onboarding with the tech support team (resellers and endcustomers).
  • Taking part in research for new potential customers together with marketing and future local colleagues.
  • Stock management and local invoicing using our CRM (Odoo).
  • Running daily operations as a team member of the local team in Malaysia.

Other duties

  • Over time increasingly giving local support to end customers
  • Running the local office and having a key role in the local team as the first local employee

Competences, experience, education

  • A getitdone attitude, and interest to learn new
  • Extrovert, caring, and energetic personality who really understands that respecting our customers is the core
  • Prior experience from sales or customer support/service
  • Few years experience in building proposals, tech documents, presentations and similar documentation is definitely a benefit
  • Experience in some of our technologies such as GPS tracking, Push-ToTalk and IoT connectivity is a benefit but not a must as long as you are open minded and a fast learner with interest for tech
  • An eye for the details, but not necessary a perfectionist
  • A teamplayer going the extra mile when needed
  • Be fluent in Malay and English. Further languages are a benefit.
  • Appetite and entrepreneurial spirit to grow in the position and with the company to become tomorrow's leader.
  • Natural ability to understand the importance of responsibility taking and passion for leadership.
  • Ability to work independently and take ownership of assigned tasks.

Job Types:
Full-time, Permanent

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay


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