Recovery and Collection Professional

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN. BHD. Full time
DUTIES AND RESPONSIBILITIES - Manage files to be referred to panel lawyers - Ensure files are submitted in a timely manner for the respective actions per datelines - Obtain & monitor responses from lawyers on files referred - Provide feedback and information required on the cases worked on - Follow up with customers on payment arrangements - Monitor listing of accounts in Credit Rating Agency (CRA & Experian ) - Ensure accounts are listed in timely manner - Ensure system / manual deletion where applicable on accounts with payment - Monitoring the budget for legal - Perform outbound calls to customers with related active accounts (6 months) - Negotiate payment arrangements when applicable - Update CRM & UCCS on call made

REQUIREMENTS:

  • Fluent in English & Malay
  • Minimum 2 to 3 Years of experience in a related field
  • Min SPM qualification
  • Excel power point skills intermediate
  • Analytical skills able to review collection reports and provide feedback on improvement
  • For staff managing legal accounts experience working in a legal firm or handling legal accounts in a previous job.

SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services.

Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically.

Comprising of energetic, enthusiastic and creative community, SRG Asia Pacific has expanded within a short span and growing further at a very aggressive rate on a monthly basis.

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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