Guest Service Assistant

1 week ago


Kuching, Sarawak, Malaysia HLH INTERNATIONAL SDN BHD Full time
Welcome all guests in a warm, friendly and helpful way at all times

  • Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest's name at every opportunity
  • Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc
  • Ensures all data are always entered completely into the hotel systems in accordance with reservation
  • When on night duties, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case
  • Always sell the hotel products and services by using up selling and any suggestive selling
  • Prepare necessary reports as requested

Job Types:
Full-time, Permanent

Pay:
RM1, RM1,600.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Overtime pay

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Hospitality: 1 year (preferred)

Language:

  • Bahasa Melayu (preferred)
  • English (preferred)
Application Deadline: 03/31/2024

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