Guest Service Officer

KEY JOB RESPONSIBILITIES 1.Receive guests, sell, register and assign room to check-in guest. Ensure the correct registration process is covered. Certain details are confirmed with the guests in relation to check-out dates, methods of payment details, etc. 2.Ensure full knowledge on all room types and locations, packages, room rates, discount schemes, etc....

Acts with integrity, honesty and knowledge that promote the mission, values and culture. - Maintains a high level of product knowledge of the hotel and the surrounding area - Applies and demonstrates all GSE skills and competencies - Communicates and describes the limited service concept accurately and consistently - Makes daily reservation count for...

Welcome all guests in a warm, friendly and helpful way at all times Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest's name at every opportunity Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc Ensures all data are...

Welcome all guests in a warm, friendly and helpful way at all times Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest's name at every opportunity Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc Ensures all data are...

1. Meet and greet hotel guests warmly and courteously. Attend to all guest needs and queries. 2.Sell (eg:walk in guest based on room availability), register and assign rooms to incoming guests, ensure that registration forms are properly filled up. 3. Make sure all check-ins are prepaid or a deposit is collected. All check-in should be keyed into IFCA system...

**หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia ดูบนแผนที่**ตารางการทํางาน**...

Role Overview: A Front Office Manager oversees the front office operations, ensuring a high standard of service and smooth functioning of the department.Key Responsibilities:- Supervision: Manage and train front office staff, including receptionists and concierges.- Operations Management: Oversee daily front office operations, ensuring efficient...

Performs duties accordingly as per scheduled shifts and posts assigned by your superior or their designate Responsible for the safety and security of Citadines Uplands Kuching Enforce all safety and security procedures in the premises as assigned by your superiorSPECIFIC DUTIES AND RESPONSIBILITIESThe Security Officer shall be responsible to the Safety &...

Attend to enquiries for apartment, take bookings and confirm of reservation. Observe proper yield management in order to achieve set budgets and maximize occupancy rates. Maintains the established code of standards, efficiency and professionalism at reservations. Provides and generates all statistical reports pertaining to reservations as well as occupancy...

Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoProcesar todos los registros de ingreso y salida de los huéspedes, así como...

**Numéro de l'Emploi** **Catégorie d'Emploi** Rooms & Guest Services Operations**Lieu** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementGérer toutes les entrées et tous les départs des clients, les affectations de...

Responsibilities: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.Job Requirement: Bachelor's Degree in Business...

Handle daily guest, check in and check out process. To handle cash payment, and ensure monies are deal with as per company cash handling policy and procedure. To provide upscale guest service experiences for guest throughout their stay. To ensure guest are properly greeted upon their arrival. To monitor daily bookings/online booking and ensure assigned rooms...

Customer Services Officer Role:To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. Ensure all exchange and delivery pick up is updated accordingly without missed. Ensure odometer from physical unit is...

1. Undertakes front desk duties, meeting and greeting members and guests and assisting them with any needs that arise. 2. To be fully aware of clubhouse facilities, court booking procedures, membership eligibility and prices, so as to answer any questions that arise and provide accurate information to guests. 3.Ensure proper administration of the Clubhouse...

Responsibility: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and colleagues. Provide excellent frontline service with professionalism. Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals.Requirement: Share a positive attitude with fellow...

Maintaining high standards of cleanliness and presentation in public as well as back of house areas The Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. The Housekeeper must be fair and just...

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms Ensuring the food...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.FOOD AND BEVERAGE ACTIVITIESPMR / PT3 or Equivalent

Job Summary:The Executive Housekeeper is responsible for overseeing all aspects of housekeeping operations within the hotel, ensuring high standards of cleanliness, maintenance, and guest service. This role involves managing the housekeeping team, coordinating with other departments, and maintaining inventory and budgetary controls to provide a comfortable...