Operation and Proximity Support Analyst
1 week ago
Key responsibilities include but are not limited to:
- To provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WR
- Malaysia office
- Ensure the smooth running of the virtual and onsite conferences, audio/video services through providing necessary support on scheduling, operating, and troubleshooting any technical issues.
- Install, maintain, and deliver all enduser devices including computers, mobile devices.
- Develop and maintain system documentations in the areas under the Deployment and Support.
- Carry out other duties and responsibilities as assigned by the supervisor.
- Excellent understanding of computer hardware, Windows 10 and related user support
- Indepth knowledge of all Microsoft Windows operating systems
- Good knowledge of Virtual meetings tools and platforms, audio, and video conference technologies
- Good problem solving and analytical skills, eye for details and accuracy.
- Teamplayer with coordination skills in managing various types of stakeholders.
- Fluency in English and outstanding communication skills.
- Completion of secondary, technical or commercial school education.
- Relevant professional training and/or certification
-
Essential_
- At least 5 years of relevant experience in an IT environment including: client hardware/software support; virtual meetings tools and platforms, Audio and Video Conference support.
Grade:
G5
Contract duration: 1 year
Job Type:
Contract
Contract length: 12 months
Salary:
RM3,520.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cyberjaya: Reliably commute or planning to relocate before starting work (required)
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