Mandarin & English Speaker Content Moderator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia HR TAG Full time

Location
Kuala Lumpur

Operation Hours

  • Monday to Sunday
  • 24/7 rotation shift (Morning, Afternoon, Night)
Working Hours: 5 days working and 2 days off day

  • 8 hours per day

Benefits:

-
Annual Leave -12 Days:

-
Medical Leave - 14 Days:


  • Insurances
  • Hospitalization & Surgical

Salary Package
RM 3000 -RM base on interview session)

Allowances
RM 200 early Morning shift
RM 400 Midnight Night

JOB DESCRIPTION

  • Reviewing content (videos, image, text, livestreaming and audio) in accordance with Client's processes and policies.
  • Responding to customer inquiries regarding LIVE actions, such as abuse reports and enforcement appeals.
  • Liaising with Client's internal teams to ensure user and brand safety.
  • Able to provide services on a 24x7 shift rotational Client's request.
  • Provide necessary mental counsel to moderators and to build a resilient working environment.

JOB REQUIREMENT

  • Excellent verbal, written English and Mandarin communication skills.
  • Experience in Content Moderator will be an added advantage
  • Can thrive under stress and mínimal supervision
  • Ability to read, write and speak Mandarin and English
  • Able to work on 24/7 shift
  • Degree in any field
  • Comfortable watching sensitive/explicit content
  • Familiarity with internet laws and regulations and/or in particular reviewing online content;
  • Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials
  • Highly sensitive to current social news or issue happening across the world/region have deep understanding into regional culture and etc.
  • Diploma with experience and excellent communication skills will be considered

Job Type:
Contract

Contract length: 12 months

Salary:
RM3, RM3,200.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • Are you aware of the salary, operation hours, and location?
  • How long is your notice period?
  • Are you a fresh graduate?

Education:

  • Diploma/Advanced Diploma (required)

Language:

  • Mandarin (required)
  • English (required)

Shift availability:

  • Night Shift (required)
  • Overnight Shift (required)


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