Spclst,community Bkg Strgy

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time
Working Hour

  • Regular Hours


 Monday
  • Friday
  • Business Area


 Community Banking
  • Location


 Malaysia
  • Kuala Lumpur
  • Description

Primary Objective:

  • Develop overall longterm strategy of Group Retail; ensure strategy gets translated into Themes
  • Develop both long term and short term strategy of customer segments & touchpoints; ensure strategy gets translated into Themes/quest
  • Ensure alignment between segment/touchpoint strategy and overall Group Retail Strategy
  • Drive key crosstribe quest/themes

Key Responsibilities:

Purpose of the role:

  • Support the Squad Lead to plan tasks required for delivery of Quest
  • Support identification and interpretation of data/ reports/ research results
  • Document and refine product specifications (documentation of deliverables of squad)
  • Prepare reports/presentations based on the analysis for external & internal communications
  • Source and analyse data for the creation of baseline, future state costs, FTE, process maps and any other analysis required for mission
  • Analyse data and solves datarelated issues
  • Examine ways to better understand customer needs and potential improvement of team performance via data capture and analysis
  • Design, implement and monitor retail banking projects
  • Drive the development and coordination of mandatory GRB management reportings
  • Coordinate GRB yearly budget review and KPI settings with the respective stakeholders
  • Requirements

Requirements:

Bachelor Degree - Any related field(s).

At least 2 years experience in Retail Banking business, Marketing / Financial Sales

  • Understand various customer journey
  • Analyze information analytically to derive valuable insights
  • Good written and verbal communication skills
  • Design, implement and monitor projects
  • Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays
  • Friday
s, Casual Business Wear, Performance Based Rewards

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