Business Support, Lead

2 weeks ago


Shah Alam, Selangor, Malaysia RENTWISE SDN BHD Full time

Job Overview


The Business Support Lead is a pivotal role designed to work alongside Business Development Managers to facilitate new client acquisitions and support the sales team's efforts.

This role involves a blend of administrative, operational, and sales support tasks to ensure smooth acquisition processes and effective account management following the acquisition.


Key Responsibilities/Accountabilities

  • Lead Client Acquisition strategy: Develop in new client acquisition by providing robust support in paperwork, administration, and sales efforts alongside the Business Development Manager and or Account Managers.
  • Account Management: Postacquisition, manage client accounts according to the guidelines and responsibilities outlined for Key Account Managers, ensuring client satisfaction and account growth.
  • Operational Excellence: Coordinate with internal departments to ensure timely processing of sales documentation, quotations, and proposals tailored to client needs.
  • Sales Support: Aid in the creation, tracking, and followup of sales leads, contributing to the sales pipeline and supporting the achievement of sales targets.
  • Reporting and Documentation: Prepare and submit sales reports, manage sales documentation, and ensure the accuracy and timeliness of all salesrelated paperwork.
  • Collaboration and Coordination: Work closely with the sales team and other departments to ensure a cohesive approach to client acquisition and account management.
  • Any other adhoc task as instructed by sales leadership to support the end to end sales management process.
  • Assist Head of Sales in any sales operations matters when necessary.

Qualifications and Experience:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in sales support, administration, or a similar role within a sales or client acquisition environment.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a teamoriented environment.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Able to work independently with minimum supervision and meet deadlines

Salary:
RM4, RM9,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift

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