Assistant General Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Melium Sdn Bhd Full time
Dome Café Malaysia is seeking a dynamic and experienced Assistant General Manager to join our team.

With over 20 cafes across Malaysia, we pride ourselves on delivering a classic café experience within our iconic heritage cafes.

As we continue to grow and enhance our operations, we are in need of a senior team member who can make a significant contribution to our success.


Key Responsibilities:

  • Travel to various Dome Cafe locations across Malaysia, including outstation sites, to provide insightful feedback and suggestions aimed at achieving tangible improvements in sales performance, venue ambiance, customer satisfaction, brand visibility in line with local store needs, and food quality consistency.
  • Ensure that approved proposals are implemented successfully and consistently across all Dome Café locations.
  • Collaborate closely with the General Manager and other team members to strategize and execute business improvements.
  • Identify problems and areas for improvement, demonstrating strong problemsolving skills.
  • Work directly with the General Manager to drive business growth, enhance operational efficiency, and improve the overall customer experience.
  • Facilitate effective communication across all levels of the organization, ensuring that critical information is shared and acted upon efficiently.
  • Cultivate a positive work environment and encourage professional development by leading, inspiring, and managing diverse teams across various locations.

Qualifications:

  • At least 10 years of experience in the cafe/F&B industry is required.
  • A degree in hospitality management or related fields is preferred, but not mandatory with relevant experience.
  • Exceptional communication skills, with the ability to convey important messages to relevant parties in a timely manner.
  • A bigpicture mindset, focusing on teamwork, problem identification, and problemsolving.
  • Must be mobile and agile, willing to travel and, if necessary, stay at outstation locations as dictated by business needs.

Working Hours:

  • 9 AM to 5 PM, 5 days a week

Note:

The role may require working on weekends based on business flow, and traditional Saturday-Sunday weekends may not always apply.


Travel Requirements:

  • Frequent travel across Malaysia is required, including the possibility of extended stays at outstation locations.

Salary:
RM10, RM13,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • Frequent travel across Malaysia is required, including the possibility of extended stays at outstation locations.

Education:

  • Bachelor's (required)

Experience:

  • F&B: 10 years (required)

Language:

  • English (required)

Willingness to travel:

  • 100% (preferred)
Application Deadline: 04/15/2024
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