IT Service Management Lead

Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. Experience in overseeing the end-to-end...

ABOUT US:We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector.ABOUT CLIENT:Our client is a Tier-1 System Integrator and global leader in providing IT Services,...

QualificationsEducation: A relevant degree (Bachelor's or Master's) in Computer Science, Business, Information Technology, Engineering, or related fields with a minimum of 10 years' experience in IT Operations.Certifications: ITIL, PMP, ISO, COBIT, CMMI, etc.Mandatory skillsDesigning ITSM frameworks, transitioning services, and operating within ITIL.Role and...

Provide technical training and guidance to the RPA team; Lead and assign projects to the RPA members to ensure projects are delivered on time, within budget and with quality; End to end coordination with process owners, developers and IT teams to implement projects; Work closely with Business Units and departments to ensure conformance to governance and...

_Nature of Business: Service facility management company_- Location: Q Sentral, KL Sentral | Menara Maxis KLCC, Jalan Ampang_- Position: Customer Service Representative_**: Salary Range: RM2,500 RM3,000 (Offer based on experience)_: Working Days: Monday Friday | 8:30am 5.30pm**_Job responsibilities:1) Ensuring that all phones are answered according to the...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Requirements: Degree in Accounting / Engineering / Finance/ Computer Science / Business 10+ years of experience in sourcing, procurement, or supply chain management is essential. Indepth knowledge and understanding of the technology and network industry. Familiarity with emerging technologies, industry trends, and regulatory requirements is highly desirable....

Role and Responsibilities Customer Relationship andStakeholder Management: Maintaining positive relationships with business by Initiatingimportant partnerships with internal and external stakeholders. Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are alsoresponsible for maintaining high performance levels...

About DKSHDKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.Delivering life-saving drugs to hospitals, bringing high-quality...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

Job Description Role Representative & single point of contact for all new demands/requirements Responsibilities Acknowledge the demand received and initiate the first level of requirement understanding with the business Setting up BRD walkthrough sessions involving all stakeholders & subsequent follow up calls to ensure clarity of the requirement Ensure...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job Title :Project Lead GCB 5:Must have domain experience in at least 1 of the following areas: secured unsecured lending, wealth, insurance (life, digital, operations, etc.) Project management skills and experience (8+ Yrs) 4 Yrs Experience in working within the domain. PMP Certified. In depth experience of working in a banking environment and change...

Duties: Lead the development teams and ideate software solutions. Design clientside and serverside architecture. Skilled in devloping the microservice. Ensure qulaity, performance and security of the product. Troubleshoot, debug and upgrade software. Create security and data protection settings. Write technical documentationRequirements: At least 710 years...

Duties: Lead the development teams and ideate software solutions. Design clientside and serverside architecture. Skilled in devloping the microservice. Ensure qulaity, performance and security of the product. Troubleshoot, debug and upgrade software. Create security and data protection settings. Write technical documentationRequirements: At least 710 years...

The role will be responsible for the operational analysis and execution of the Global Support Centre Service Assurance processes (Change, Transition and Service Asset & Configuration) within the regional Hubs to ensure dentsu provides exceptional customer service.This role requires you to be available to cover a shift pattern covering Monday-Friday 07:00 -...

/Comment: Healthcare Industry Understand the client's business, priorities and leadership agenda managing CXO level relationships Co create with the client, articulate transformation and drive innovation agenda for the client Align the right teams or capabilities to enable successful transformation/innovation agendas Establish self as a trusted advisor with...

Role:SAP COPA Lead Job Description:Incident Management: Receive, analyze, and resolve incidents related to COPA functionality reported by end-users. Troubleshoot issues related to COPA configurations, data, and integration with other SAP modules or external systems. Escalate complex issues to higher support tiers or SAP support as needed.Problem Management:...

_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._Objectives of the Position We are looking for a IT Delivery Lead to implement, support, and lead enterprisegrade IT solutions for BASF Agricultural. The role involves both...

About FWD GroupFWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD's customer-led and digitally enabled approach aims to deliver...