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Operations Manager

3 months ago

Kepong, Malaysia SEAFOOD ISLAND MALAYSIA SDN BHD Full time
1.Lead outlet service crews to achieve Company's monthly sales target.

  • Perform recruitment to hire outlet service crew including managing the manpower
in the outlet.

  • Train and develop outlet service crews to be responsible and independent on their
own daily work including the outlet daily business operations.

  • Monitor, analyze and control all labor and inventory costs. This includes reports
preparation and submission to ensure budgets are met or exceeded while quality
is maintained and improved.

  • Conduct frequent checking of the outlet assets, including facilities and equipment
to ensure the quality standards are maintained.

  • Provide solution(s) to resolve issue(s) that arise from the outlet. This includes any
complaint(s) from the customer(s).

  • Counsel and discipline outlet service crew when necessary.
  • Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well
as beverages to stock.

Job Requirements

  • Possess Certificate/Diploma/Degree in F&B Services Management or equivalent.
  • At least 5 years of working experience preferably in managing F&B outlets & similar role in hospitality environment.
  • Excellent communication, interpersonal and leadership skills, and be extremely customer focused.
  • Critical thinker and problemsolving skills.
  • Basic Knowledge in computer.
  • Confident, proactive, and able to work under pressure and meet tight deadlines.

Pay:
RM3, RM6,000.00 per month

Benefits:

  • Free parking
  • Meal provided

Supplemental pay types:

  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • F&B Management: 5 years (preferred)

License/Certification:

  • Food Handling and Typhoid Injection (preferred)