E Commerce Admin

2 weeks ago


Puchong New Village, Malaysia Sp Factory Full time
1.Reply messages / provide solution to customer /arrange pickup.

  • Anaysis defects issue and upload in excel.
  • Assist and manage in product management such as upload of all existing and new products, images, descriptions and conduct market research to E-Commerce marketplaces (eg. Shopee / TIKTOK /Facebook/Instagram etc.)
  • Patiently sever online customer, provide quality and comfortable service
  • Responsible for daily sales operations, including campaign, logistic management, product page optimization, keywords optimization, and business flow optimization.
6.assist in content creating session for TIKTOK and SHOPEE

  • Assist in order processing, documentation and delivery Clerical and administration support to platform.
8.livechat

  • Locate products, check stock availability, arrange collection/ delivery and process exchanges (include store exchanges)
  • Handle complaints, promotion enquiries, product information enquiry, pricing enquiries, gift registry etc
  • Facilitate root-cause investigation, providing status updates, follow-through on corrective actions and any other customer queries.
  • To perform other admin job as requested
  • Carry out any other responsibilities as and when assigned by superior
  • Able to adapt quickly on a fast paced environment. Passionate & quick in learning new tools to improve own's efficiency in managing daily tasks.

Salary:
RM2, RM3,400.00 per month

Schedule:

  • Early shift

Supplemental pay types:

  • Attendance bonus

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