Consulting Operations

1 week ago

Subang Jaya, Selangor, Malaysia Mintel Full time

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years.

With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients' next big idea.


To support the rapid growth and expansion of the APAC Consulting Group, the Operations & Planning Manager role has been created.

This role will focus on creating infrastructure and processes to align teams and resources to effectively respond to bespoke client needs with clear, compelling, robust, and creative proposals.

This leader will also align teams and resources for pre-proposal business development purposes, with clients.


This role will be supporting the APAC region and therefore a high level of written and spoken English is expected and Chinese (Mandarin) speaking would be an advantage.


What You Will Be Doing

  • Building operational protocols that enable the Consultants to provide bestinclass insight and advice to our clients.
  • Developing an indepth understanding of our team's unique capabilities when to utilize each, where there are opportunities for upand crosssell, and where not to avoid utilizing resources unnecessarily.
  • Acting as the first point of contact for the Commercial teams, into the Consulting organization you will be responding to questions and vetting business opportunities for clarity, thoroughness, and alignment with strategy. Additionally, you can expect to support the Commercial teams and provide relevant content to clients in the form of capabilities details, case studies, proof of concepts, etc.
  • Partnering with Marketing to develop scalable pitch material, content, and enablement tools by bringing a deep understanding of our custom capabilities and how to translate them into clientcentered value propositions.
  • Project managing the proposal process from inception to completion including qualification, proposal assignment, scoping calls, and status of outstanding proposals to gauge future resourcing requirements.
  • Leading daily reviews of all new business opportunities and assembling the optimal team and capabilities around each new client opportunity.
  • On a monthly basis, provide the leadership team with a comprehensive set of metrics pertaining to the commercial business
  • Partnering with our newly created Sales Enablement team to support and build processes to position Mintel Consulting to provide clients with the best thinking, faster than our competitors.
  • Maintaining sales enablement materials that anchor in client needs and reflect the depth, breadth, and quality of our capabilities and research solutions.

Who We Are Looking For
-
Commercially-Minded: You have an instinct for identifying commercial opportunities and would see yourself as a bridge between the Commercial and Consulting teams, facilitating Mintel's experience in a client-centered approach. You are excellent at building partnerships and balancing the need for consults' time - optimizing on both business development and execution priorities.
-
Process-Driven: You are passionate about bringing process and organization to everything you do and are skilled at project management and ensuring all of your cross-functional teams are aligned.
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Naturally Curious:You are always drawn to knowing the "why" behind things and great at navigating internal conversations, asking second and third-level questions to get at the heart of the businesses' challenges and goals.
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Committed to Personal Growth:You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skillset.
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Self-Directed:You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the growth of our Consulting space.
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Great Communicators:You are able to visualize strategic thought in evocative and engaging presentations, delivered with confidence and authority, and can adapt your communication style to suit each client and internal business partner.
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Collaborators:You take pride in the team you are a part of and the work you produce. You are skilled at cultivating professional relationships with your colleagues across the business and are constantly finding innovative and unique ways to create an exceptional work environment.

What We Offer

  • Culture that supports true collaboration whilst embracing remote working.
  • Flexible start and end times.
  • Blended (office/home) approach to work.
  • Approach to personal development where we encourage individuals to grow and share what they've learned.
  • Social events, both within the department and across the company.
  • Generous annual leave and wider circle employee benefits.
  • Additional one day off to celebrate your birthday.
  • Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mint

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