Restaurant Manager

2 weeks ago


TTDI, Malaysia Woodpeckers Group Sdn Bhd Full time
Part 1 -Primary roles of the job which are measurable and may be used as part of KPIs

  • Responsible in preparation of food from raw materials, to premixed items, and final products.
  • Responsible in inventory counting and to supervise the entire outlet operation.
  • Assist on Kitchen paperwork if necessary.
  • Prepare and produce relevant paperwork for monthly reporting to the management.
  • Planning and ordering on stock for mínimal wastage.
  • Planning and schedule for maximum labor cost efficiency.
  • Hiring of all FOH service staff.
  • Responsible in maintaining the cleanliness of the outlet environment.
  • Ensure all SOP is executed.
  • Contribute to outlet marketing ideas to help the brand and the restaurant.
  • Enforce and uphold Service and Product Quality.
  • Reporting of maintenance issue to related personnel.
  • Work closely with the Head Chef and team to ensure positive mindset and teamwork to achieve outlet goals.
  • Handle and maintain high standards of quality product and customer service experience.
  • Ensure selfcompetency, and enough training to meet customer expectation and quality products.
  • Perform audits and checks on to ensure company and outlet standards are met.
  • Maintain good relationships with suppliers.
  • Changing and improving the beverage menu and alcohol selections.
Part - Secondary roles which supports the primary roles above

  • Creativity and Cost Efficiency of Menu development.
  • Punctuality.
  • Honest and responsible in every job position you were assigned to.
  • Ensure service to customers are made with passion and have the highest quality standards.
  • Comply with food grade and food safety standards.
  • Flexibility to work in any position on the front of house.
  • Supervise the entire Outlet Operation at all time.
  • Able to lead and teach with SOPs, information, company policies or sharing best practices.
  • Participate in staff meetings or trainings where applicable.
  • Always maintain a positive mindset and teamwork spirit.
  • Take the extra mile to engage customers.

; Requirements:

On The Job Requirements: Taken typhoid injection Taken health and food safety certification provided by the government Fully vaccinated (Passed 14 days cooling period)
Experiences and Qualification:

  • Possess SPM or equivalent FandB Certification
  • At least 3 years of working experience as outlet supervisor and above in FandB industry.
  • At least 1 year working experience as a supervisor in a fine dining, casual dining or hotel restaurant.
  • Able to have creativity and passionate on menu development.
  • Excel in food cost controlling.
  • Internal promotion is applicable.
  • Experience in teaching and guiding new staff.
Skills and Knowledge

  • Ability to provide accurate information and knowledge, using the correct methods/tools to teach.
  • Ability to spot and resolve problems proactively and efficiently.
  • Strong communicator with excellent verbal and written skills
  • Strong influencing skills
  • Passionate in FandB services
  • Passionate about customer service
  • Adaptable to change
  • High standards of personal presentation
  • Friendly and outgoing
  • Team player
  • Knowledge with Wine and Beverage

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