Manager, Regional Taskforce

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
If you are looking to excel and make a difference, take a closer look at us

Location:
Phnom Penh, Cambodia

Job Responsibilities:
Regional Taskforce

  • Initiating and implementing the strategic business programs including Asset Management, Investment Banking, Wealth Management by leveraging on networking client name and the products availability across Hong Leong Financial Group.
  • Leading the development and execution of strategic client plans (together with the Hong Leong Bank SG, MY, HK, VN) and manage and drive the implementation of client plans.
  • Continuously doing research and analyses on the clients' business context, operations and financial performance.
  • Managing Client Relationship across relevant geographies (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes.
  • Leveraging, engaging and collaborating with the Bank's internal network to ensure that the entire Bank's relevant expertise is brought to bear in every client interaction.
  • Regularly communicating client strategic opportunities to HLBSG, MY VN, HK
  • Boosting, reviewing and monitoring of the business upliftment beyond BAU
Niche Market Client Coverage

  • Overseeing the execution of client activities in line with developed strategic client plans in the defined niche markets
  • Onboarding niche market clients with continuous increase of product holdings and cross sellings
  • Developing and aligning detailed client marketing plans (with inputs from relevant business units) and drive the client's pricing and profitability
  • Coordinating relevant programmes for each client (including entertainment and economic/sector road shows)
  • Developing indepth knowledge of the client's strategy and business
  • Ensuring the administration and analysis of the Client Service Surveys in the niche market
  • Supporting the Global and / or business unit heads in the overall management and coordination of the client relationship and client/niche market strategy.
  • Maintaining detailed and current understanding of external markets (at country, sector and client level) to ensure that new opportunities for the bank are capitalized and threats are quickly identified.
  • Driving and owning annual budgets together with product houses and monitor actual performance against budget, drive product crosssell and client profitability.

Requirement:
Education/Qualification

  • Relevant Degree or Master holder preferred
  • English and Chinese proficiency
Experience

  • Minimum total experience of years in a Banking Industry
  • Minimum of 5 years of relevant experience.
  • Minimum of 3 years experience in the client service environment.
  • An additional 3 years within the product environment is considered an advantage
  • Experience in a managing large teams/units and in delivery high standard quality of service
  • Strong business planning skills, but with proven ability to execute and build business cases
  • Good communication and negotiation skill
  • Excellent stakeholder management skills and experience of working with 3rd party platform and data
Special Skills

  • Focused attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs
  • Selfconfidence with good articulation skills to be able to communicate with foreigners
  • Understanding of the Cash Management, Account Services, Clearing and Payments functions, Treasury Operations and Trade Finance
  • Proactive in identifying business opportunities or barriers to business performance and addressing them
  • Understanding the lineofsight between strategy and organizational implementation.
  • Ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations.
  • Ability to forge relationships with assigned clients by delivering solutions suited to their strategy.
  • Financial acumen.
  • About Hong Leong Bank_
  • We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
  • We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _

  • Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive lifelong learning, achieve their career aspirations

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