Customer Service Quality Analyst

About the job Quality AnalystRole Name: Quality AnalystWork Location: Malaysia(PSL office/Hybrid)Employment Type:FTEAbout the position:As a software QA engineer, you will define the test strategy and test cases, prepare test data, build automation testing/and conduct manual testing to assess the product quality and stability. You will work with the Scrum...

The Quality Analyst (Bilingual) is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and...

The Quality Analyst (Bilingual) is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and...

Quality Assurance AnalystWe are seeking a talented and motivated QA Analyst with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with...

Job Description Summary: Role Summary/Purpose Assist for all Project Quality function.Essential Responsibilities Tracking incoming & outgoing customer letter for Quality NOI tracking and updating the status of inspections. Track and keep a summary of planned and upcoming customer inspections based on available tracking list. Support Project Quality team in...

Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

We are seeking a talented and motivated QA Analyst with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating with developers to resolve...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

You are responsible to support the IT operational Service management function by assisting with the administration, analysis, reporting and communications required for all IT service management areas.You involve in overseeing the end-to-end delivery of services, ensuring quality, efficiency, and stakeholder satisfaction, and continually working towards...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Title: IT Service Desk AnalystJob Type: 12 Months, ExtendableJob Location: Kuala LumpurJob Description:Responsible for the execution and delivery of IT Helpdesk services, project delivery and enduser service excellence.Ensure reported cases are properly closed and meet the SLA between IT and business.Attend tickets on ID/Access management. This covers ID...

_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? __Do you want an open, supportive, and caring working environment?__ Do you view your development needs seriously as we do?__ If YES, then take your career to the #NextLevel with BASF _Objectives of the Position Provide Accounts Payable...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...

Identify and remedy defects within the production process - Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved - Compile and analyze statistical data - Ensure that user expectations are met during the testing process - Draft quality assurance policies and procedures - Investigate...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Let's talk about the role. Requirements Analysis: Analyze and translate business requirements into technical specifications for data migration activities. Data Quality Assurance: Define and implement data quality standards, data cleansing methodologies, and validation. Troubleshooting andIssue Resolution: Assist in identifying and resolving Data Quality...

Responsibilities: Requirements Analysis: Analyze and translate business requirements into technical specifications for data migration activities. Data Quality Assurance: Define and implement data quality standards, data cleansing methodologies, and validation. Troubleshooting andIssue Resolution: Assist in identifying and resolving Data Quality issues and...

Role:Quality CoachTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Quality Analyst good communication skills bachelors degree Knowledge of MS Office - Excel, PowerPoint, Word Native Chinese Sr Quality Analyst A leading BPO is looking for Native Chinese...