Guest Service Supervisor

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia E&O RESIDENCES KUALA LUMPUR Full time
To overview and ensure the smooth operation of all the activities of the front office

  • To monitor and review the checklist of all the arrival and departures
  • To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services
  • To handle the booking and reservation duties and to resolve issues if there are any complaints, especially about the quality of services delivered by the staff members
  • To work as per the instructions given by the front office manager and to organize and coordinate all the front office duties
  • To supervise the front office staff and to ensure that they adhere by the rules and regulations of the hotel and to make sure that discipline is followed by all the staff members

Job Types:
Full-time, Permanent

Salary:
RM2, RM2,800.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • HOTEL: 1 year (preferred)


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