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Guest Service Supervisor
2 weeks ago
- To monitor and review the checklist of all the arrival and departures
- To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services
- To handle the booking and reservation duties and to resolve issues if there are any complaints, especially about the quality of services delivered by the staff members
- To work as per the instructions given by the front office manager and to organize and coordinate all the front office duties
- To supervise the front office staff and to ensure that they adhere by the rules and regulations of the hotel and to make sure that discipline is followed by all the staff members
Job Types:
Full-time, Permanent
Salary:
RM2, RM2,800.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- HOTEL: 1 year (preferred)
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