Front Desk Officer Admin Assistance

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia PO34 Sdn Bhd Full time
We are looking for a team members for our homestay in Regalia Residence near PWTC LRT station with the salary and benefits below:

Position:
Front Desk Officer - (Full time)

Job Descriptions:

  • Process guest check-in, assigning rooms and activating room keys
  • Providing guests with information about the hostel and its activities
  • Give guests information and directions regarding property and local areas of interest
  • Answer, respond to and process all guest calls, messages, questions or concerns
  • Process daily sales and inventory management report.
  • Complete basic cashier and bookkeeping responsibilities
  • Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
  • Process check-out and resolving any disputed charges
  • Process payments and room charges, as well as cashing guests' personal and traveller's cheques
  • Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
  • Any other ad-hoc tasks as assigned by the management

What we're looking for:

  • A warm, people-oriented demeanor
  • A team-first attitude
  • Positive outlook and outgoing personality
  • Flexibility, problem-solving skills and multi-tasking ability

What we offer:

  • Starting salary - RM2,200
  • Lunch/Meal provided
  • Recognition program
  • Monthly service charges/performance bonus - up to RM400 to RM600 per month upon confirmation

Job Types:
Full-time, Part-time

Pay:
From RM2,200.00 per month

Language:

  • English (required)

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