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Network Support Executive
2 weeks ago
Job Overview
Key Responsibilities:
- Provide administrative support to the network support team including managing schedules, travelling, appointments and meeting.
- Maintain and update documentations related to network support processes and procedure.
- Official correspondence drafting, submission and delivery.
- Assist in managing and prioritizing incoming support request.
- Coordinate communication between network support staff, customers and internal teams to facilitate timely resolution of issues.
- Contribute to the development and improvement of network support processes and documentation.
- Stay current with industry trends, technologies and best practices related to network and technical support.
- Provide backup support to the network support team as needed, including answering customers enquiries on any network issues.
Requirements:
- Bachelor's degree in Business Administration, Information Technology, or related field, or equivalent work experience.
- Experience in an administrative role, preferably in a technical support or IT environment.
- Strong organizational skills and the ability to manage multiple task and priorities effectively.
- Excellent written and verbal communication skills with the ability to communicate technical information.
- Strong attention to detail and accuracy in documentation and recordkeeping.
- Ability to work independently with mínimal supervision and as part of a team in a collaborative environment.
Office Location:
Menara UOA Bangsar
Benefits:
Outpatient/Hospitalization, Dental, Optical, Parking, Phone Allowances, Training (HRDF)
Start Date:
Urgent Hiring
Pay:
RM2, RM2,400.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you a permanent citizen of Malaysia with NRIC?
- Are you comfortable working in an onsite setting?
- We must fill this position urgently. Can you start immediately?
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