Service Desk Specialist with Japanese and English

Tasks: Provide remote L1 Support to End Users; Analyzing problem & putting correct resolution in place; Troubleshooting and relating resolution procedures to nontechnical end- users,- opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; Monitoring the correct timelines (SLA)Requirements: JLPT N1/N2 Japanese...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker (M/F/d) could be...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of IT Service Desk Agent-Japanese Speaker could be the...

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

**Process Specialist Japanese Speaking with JLPTN1/ N2 Certification**Location: Petaling JayaHybrid 3days in the office, 2days WFHSalary: 6.8K-9.4K (which already includes Language allowance of 1.2k)Open for buy outQualifications/Requirements: 23yrs experience in a customer service role Fluent in Japanese with JLPTN1/ N2 Certification Understanding of...

**任務:**- 為最終用戶提供遠端 L1 支援;- 分析問題並制定正確的解決方案;- 故障排除以及與非技術最終用戶相關的解決程序,- 在整個事件生命週期內開啟、關閉和監控系統中的事件;- 監控正確的時間表 (SLA)- 透過電話、電子郵件和聊天與最終用戶聯繫,->...

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in Petaling Jaya,...

Who are we?Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our products.Responsibilities:...

IT Service Desk Analyst - Arabic SpeakingPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

IT Service Desk Analyst - Arabic SpeakingPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

Location: Petaling Jaya Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 72, ,000 (Annual) Reference:PR/ Contact details: Angelina Linggi Job published: February 15, :06COMPANY OVERVIEWAn established shared service company is looking for a skilled talent with proficiency in Japanese and experience in supporting payroll for...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...

The ATS Global Service Desk provides end-to-end support to our customers in manufacturing environments, 24×7, in multiple languages.Responsibilies: Process incoming-IT service management tool (ITSM) Analyse and resolve most common enquiries using stepbystep instructions provided to you Deliver high -quality customer service at all times- Assign complex...

Role: Japanese Speaking Customer Service Advisor (Test Centre Project)Company Project Background: Global Test CenterWork Location: Petaling Jaya, SelangorSalary details: Basic salary: RM9000/ per monthKPI: Max RM400/ per month Shift allowance: RM600/ per monthResponsibilities Manage customer escalations and ensure that these are answered, tracked, and...

Responsibilities: Create, close and resolve service ticket in the customer care systems Log case to vendor and follow up to close service tickets Follow up on outstanding requests and ensure timely resolution Perform escalation to Level 2 support for any calls that beyond the 1st level scopes Execute responsibilities promptly following established procedures...

IT Service Desk Analyst – Arabic SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...

IT Service Desk Analyst – Arabic SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...