Sales Operation Executive-malaysia

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Anchanto Full time

Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce enablers/Distributors manage & run highly successful end-to-end eCommerce operations across Asia Pacific.
We're searching for a Sales Operations Executive to join our Sales team in Kuala Lumpur,Malaysia

Key Responsibilities:

Sales Enablement

Onboarding, Offboarding, and Improvement Plan

  • Manage efficient and documented onboarding processes for new sales team members globally
  • Develop & implement streamlined offboarding procedures ensuring a smooth transition for departing team members.
  • Oversee the creation and maintenance of onboarding/offboarding documentation.
  • Support the development of a improvement plan to ensure that enablement activities align with the Company's objectives with regular closure of feedback loop

Support Enablement Activities and Performance Monitoring:

  • Provide support for continuous enablement activities within the sales team.
  • Drive followup actions and engagement related to ongoing enablement initiatives to ensure 100% adoption with active participation and effectiveness.
  • Track and ensure the completion of sales training programs to enhance skills and knowledge

Sales Operation

CRM Adoption and Reporting:

  • Contribute to the administration of HubSpot CRM tools, ensuring the accurate input of data and maintaining system integrity.
  • Collaborate with teams such as Sales, Marketing, and Key Account Management, as well as other relevant stakeholders, to troubleshoot and address any issues related to CRM processes.
  • Play a supportive role in implementing and maintaining executive initiatives and defined processes across departments.
  • Provide training and assistance to sales team members in navigating and utilizing CRM tools effectively.
  • Provide regular updates on Sales key performance indicators via CRM for Leadership
  • Coordinate and organize monthly business review meetings, including agenda creation and documentation.
  • Work closely with sales leadership to compile and distribute necessary reports and materials for review meetings.
  • Drive followup actions and timelines based on outcomes of the business review meetings

Essential Requirements:

  • Minimum of 12 years of experience in a sales operations or related role.
  • Familiarity with CRM systems, preferably experience with Hubspot
  • Strong organizational and project management skills.
  • Excellent communication skills, both verbal and written.
  • Ability to adapt to change and work effectively within a dynamic environment.

Personal Attributes:

  • Detailoriented with a focus on accuracy and precision.
  • Proactive and selfdriven, capable of working independently.
  • Strong problemsolving skills and ability to prioritize tasks.
  • Team player with a collaborative mindset.
  • Willingness to learn and adapt to new technologies and processes.


This
Sales Operations Executive role is pivotal in ensuring the seamless functioning of sales processes, with a particular focus on CRM administration, onboarding, offboarding, and effective coordination of monthly business review meetings.

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