Credit Support

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time
Verify customers' on boarding process/journey (KYC)

  • Manage the daily credit/business administration functions specifically financing disbursement, financing settlement, payment refund, financing redemption, payment reconciliation etc
  • Support financing projects to ensure operation matters are addressed before projects launch
  • Ensure the Service Level Agreement ("SLA") or Key Performance Indicator ("KPI") for credit operations are met at all time e.g. turnaround time ("TAT"), error correction etc
  • Ensure the credit operations are in accordance with the SOPs, Policies and Guidelines, Risk & Compliance Framework and Regulatory Framework
  • Collaborate with various level of personnel within internal and external organization to resolve any credit operations issues in a timely and professional manner
  • Keep proper records and safekeep the financing documentation e.g. payment memorandum, Service Request Form ("SRF"), Disbursement Account Change Form, payment statement/receipt etc
  • Ensure all documentations are properly recorded, safekeep and made available in the event for review and audit
  • Handle new project/task assigned when necessary to support the business requirement

Job Type:
Contract

Contract length: 12 months

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Early shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Bachelor's (required)

Experience:

  • KYC / Banking / Finance: 1 year (preferred)

Language:

  • English (required)


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