Portfolio Manager
2 weeks ago
Essential Job Functions
The Portfolio Manager is responsible for the coordination of end-to-end exception handling, from issuance of related documents to reporting to management and discussing remedial actions with internal and external teams/stakeholder s.
The Portfolio Manager also assist the Program Structuring (PS) team during program onboarding in setting up the system and coordinating the related steps with the dedicated servicing team.
Program Management
- Coordinate, train and support the Progra m T eam on exception handling and changes to program processes/structure, impact analysis and risk mitigation.
- Act as bridge between Program Team and other functions.
- Ensure knowhow is distributed within the Program T eam.
- Analyze feasibility of programs operational/technical requests and coordinate accordingly with respective discipline(s).
- Manage Change Requests and respective amendments of Program Guide.
- Assist the teams during the activation of a new program in administrational tasks and system setup.
- Assist Program Lead Manager in identifying gaps in knowledge, resource needs and improvements.
- Perform cross program data setup and maintenance in GPM.
- Assist in defining best practices to mitigate risks cross program.
- Assist Program Lead Manager in prioritizing tasks for development and ensuring the right priorities are given considering the needs of all the programs/pipeline.
- Continuously help to develop the platform and its range of features. Act as backup to the program(s) in exceptional situations.
Project Management
- Participate in project design and planning.
- Participate in program setup, user acceptance testing and parallel processing.
- Multicultural sensitivity/awareness.
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