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Credit Recovery Officer
2 weeks ago
JOB DESCRIPTION:
- To call & negotiate with customers on payment, settlement of account and provide workable repayment arrangements.
- To follow up & remind customer on payment arrangement due date.
- To analyze customer's financial situation and provide solution to maximized
- Monitor prompt issuance of reminder letter according to company collection guidelines.
- To monitor and maintain customer record in Debt Management database.
- Conduct field visits to locate customers.
- Negotiate payment from customers during visitations.
- Continuously update information from field visits to officer in charge.
- To prepare daily & weekly field visit report in timely manner.
- To plan and coordinate area of visitation in efficient manner.
- Portray a good image of company during negotiation with customers.
- To assist the general administrative duty.
- Perform any other assignments or work as may be instructed or directed by Management.
JOB REQUIREMENT:
- Diploma in Business Studies, Accounting or Finance.
- Min 23 years of experience related to collection or similar role.
- Working knowledge of MS Office and databases.
- Able to communicate in Bahasa Malaysia & English.
- Excellent communication and negotiation skills.
- Able to work independently with mínimal supervision.
- Fresh graduates are encouraged to apply, training will be provided.
- Willing to travel and outstation.
- Able to work immediately.
Salary:
RM1, RM2,200.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Expected Start Date: 07/24/2023
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