Credit Recovery Officer

2 weeks ago


Ipoh, Perak, Malaysia Koperasi Wawasan Malaysia Berhad Full time

JOB DESCRIPTION:

  • To call & negotiate with customers on payment, settlement of account and provide workable repayment arrangements.
  • To follow up & remind customer on payment arrangement due date.
  • To analyze customer's financial situation and provide solution to maximized
recovery of debt.

  • Monitor prompt issuance of reminder letter according to company collection guidelines.
  • To monitor and maintain customer record in Debt Management database.
  • Conduct field visits to locate customers.
  • Negotiate payment from customers during visitations.
  • Continuously update information from field visits to officer in charge.
  • To prepare daily & weekly field visit report in timely manner.
  • To plan and coordinate area of visitation in efficient manner.
  • Portray a good image of company during negotiation with customers.
  • To assist the general administrative duty.
  • Perform any other assignments or work as may be instructed or directed by Management.

JOB REQUIREMENT:

  • Diploma in Business Studies, Accounting or Finance.
  • Min 23 years of experience related to collection or similar role.
  • Working knowledge of MS Office and databases.
  • Able to communicate in Bahasa Malaysia & English.
  • Excellent communication and negotiation skills.
  • Able to work independently with mínimal supervision.
  • Fresh graduates are encouraged to apply, training will be provided.
  • Willing to travel and outstation.
  • Able to work immediately.

Salary:
RM1, RM2,200.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
Application Deadline: 07/07/2023

Expected Start Date: 07/24/2023
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