![KIm Hin Ceramic (Seremban) Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Showroom Customer Service Assistant
2 weeks ago
Responsibilities:
- Promote and market company products to walkin customers
- Provide excellent customer service
- Build & expand customer database to achieve sales KPI
- Meet submission deadline for design drawings
- Work closely with Marketing Team and Sales Team
- Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.
- Record customer feedback and complaints, provide timely feedback to relevant departments, and track progress to ensure timely resolution of issues.
- Maintain customer relationships, establish good communication and trust with customers, and enhance customer satisfaction and loyalty.
- To carry out other duties as instructed and arranged by superior from time to time.
- New duties may be added and existing ones deleted as and when requirements change.
Requirements:
- Possess at least SPM in any field
- Preferably with interior design background
- Knowledge in AutoCAD, Corel Draw & Photoshop will be an advantage
- 12 years working experience in retail showroom is preferred
- Good presentation and communication
- Able to liaise well with customers
- Able to start work immediately & fresh graduates are encouraged to apply
- Have a pleasant personality & is a team player
Benefits:
- Free Parking
- Compassionate Leave
- Medical Benefit
- Meal Subsidy provided
- Staff Discount
Pay:
RM2, RM2,500.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
Schedule:
- Day shift
Application Question(s):
- How much notice are you required to give your current employer?
- What is your expected salary?
Education:
- STM/STPM (required)
Experience:
Showroom Customer Service: 2 years (required)
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