Outlet Service Crew
1 week ago
Job Summary:
The Tearista is a specialized role within the beverage industry, responsible for crafting and serving a variety of tea-based beverages.
Responsibilities:
Tea Preparation:
- Prepare and brew a diverse range of tea blends according to established recipes and quality standards.
- Ensure consistency in flavor, aroma, and presentation of teabased beverages.
Customer Service:
- Greet and engage customers in a friendly and knowledgeable manner.
- Assist customers in selecting tea options based on preferences and menu offerings.
- Provide information about tea varieties, origins, and brewing techniques.
Order Fulfillment:
- Take customer orders accurately and efficiently.
- Prepare and serve tea beverages promptly.
- Ensure orders are presented aesthetically and meet quality standards.
Menu Knowledge:
- Stay informed about the tea menu, including seasonal offerings and specialty blends.
- Educate customers about the health benefits and unique characteristics of different teas.
Maintaining Cleanliness:
- Keep the tea preparation area, equipment, and serving areas clean and organized.
- Adhere to hygiene and sanitation standards in accordance with health regulations.
Upselling and Promotion:
- Recommend additional menu items, accessories, or tea products to enhance the customer experience.
- Contribute to promotional activities and events to drive sales.
Qualifications:
- Passion for tea and a strong understanding of different tea varieties.
- Previous experience in a similar role within the beverage or hospitality industry is advantageous.
- Excellent customer service and communication skills.
- Ability to work in a fastpaced environment and handle multiple tasks.
- Knowledge of brewing techniques and a commitment to maintaining tea quality.
Physical Requirements:
The position may require standing for extended periods, lifting supplies, and working in a dynamic customer service environment.
Job Types:
Full-time, Contract
Contract length: 3-6 months
Salary:
RM1, RM2,100.00 per month
Benefits:
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
Ability to Commute:
- Tun Razak Exchange (required)
Ability to Relocate:
- Tun Razak Exchange: Relocate before starting work (required)
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