Branch Supervisor

1 week ago

Bangsar South, Malaysia Staffing Services Full time

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Our client is a well established healthcare services provider and the successful incumbent will be based at Bangsar South, Kuala Lumpur.

_

Key Roles:

  • To supervise daily smooth running of the operation of the branch
  • Updating and monitoring of clinic appointment schedule
  • Monitoring of entire clinic's service quality, customer's feedback, special request and complaints (If there's any)
  • Equipped with good products knowledge of company and introduce to clients in a friendly and professional manner
  • Keep updated on prices and promotions of all product categories
  • Keep track of all payment collection and monitoring of daily cash sales record and balance
  • Keep record of inventory (clinic medical suppliers/consumables/pantry supplies) and to make arrangement with purchasing staff when stock is low
  • To ensure clinic environment is at optimum condition
  • To contact vendor/PIC accordingly when issue arises/ for routine maintenance (PCS/cleaning company/repair work)
  • To arrange team duty roaster
  • To handle and control staff on leave, Public holidays replacement off etc ensuring there is enough staffing at workplace.
  • To monitor daily reporting of front desk receptionist
  • To prepare and submit monthly report
  • To prepare monthly staff attendance and overtime for approval by Operations Manager to sign off before payroll.
Weekly meeting with Operations Manager for reporting and updates of branch matters

Requirements:

  • Minimum
    23 years operation experience in
    retail / wellness centre / healthcare / TCM industries.
  • Good interpersonal and leadership skills, self motivated and customer service oriented.
  • Proficient in
    Mandarin (spoken & written) to support business needs.
  • Permanent vacancy based in Bangsar South, KL.

Job Types:
Full-time, Permanent

Salary:
RM4, RM6,000.00 per month

Benefits:

  • Free parking
  • Health insurance

Application Question(s):

  • How many years of retail operation experience do you have? In which industry?

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