Talent Acquisition Partner

Recruitment - Internal (Human Resources & Recruitment)

Introduction :
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences

Your Role and Responsibilities :
The Talent Acquisition Business Partner (TABP) is responsible for building relationships with Hiring Managers and business stakeholders to ensure client satisfaction with IBM's TAO services. They will proactively engage with their clients to understand and plan for current and future hiring demand, ensuring robust hiring strategies exist to drive the success of the function. Working as their Trusted Advisor, the TABP will develop an in-depth knowledge of the talent requirements of the Hiring Manager's business and be able to consult on relevant industry/sector and market talent insights which impact delivery.

The TABP will share recruitment delivery updates and identify opportunities for simplification, innovation, and continuous improvement in delivery, using data to support and back up client discussions. The TABP will have the ability to foresee and react to potential delivery challenges before they adversely impact client satisfaction. Whilst the TABP will oversee all recruitment activity within their area, they may also manage an individual requisition load (typically for niche, hard-to-fill, strategic or high-profile roles). Working closely with our Recruiters, the TABP will define, develop, plan and implement recruiting strategies to be able to present qualified candidate short-lists to the Hiring Manager. This role requires both client and project management experience to meet client satisfaction goals.

Responsibilities:

• Act as an IBM brand ambassador for the TAO services to their client stakeholders, working either on-site or remotely
• Works with Hiring Managers and client leadership to understand their hiring forecasts and translate it into recruitment plans on an agreed frequency
• Develop an in-depth knowledge of the client's business and industry sector.
• Provides regular updates to stakeholders on the status of requisitions, health of delivery, recruitment market insights and strategies to ensure performance metrics are met
• May facilitate the role discovery meeting with Hiring Manager and recruiters to discuss delivery expectations, timelines and sourcing activities
• Consults with the Hiring Manager on the role requirements and sector/market talent supply considerations which may impact delivery
• Partners with IBM's Sourcing Science team to ensure sourcing campaigns and activities are successful
• May support the delivery team in short-list presentation of candidates as required
• Analyze platform data to identify ways to improve and optimize delivery performance and share best practice across the account team.
• Meet weekly/monthly/quarterly production goals and revenue targets as set by management team
• Participate in client update meetings and represents the service to stakeholders as required.
• Obtain high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account

Required Professional and Technical Expertise :

• At least 5 years of recruitment and/or HR experience
• At least 2 years in a client management role working across a variety of stakeholders
• Good working proficiency in computer skills and MS Office (particularly Excel and PowerPoint)
• Fluency in English
• Ability to travel if required

Preferred Professional and Technical Expertise :

• Ability to work independently and proactively develop client relationships

Founded in 1911 in the U.S., IBM – International Business Machines, is the world's largest IT and business solution provider. IBM is the only IT Company in the world, and also in China, to offer end-to–end solutions from hardware to software services and high end consultancy. IBM's services arm is the world's largest information technology and consulting service provider.To drive higher value for clients and address the growing demand for global delivery of IT services, IBM opened its Global Delivery Center (GDC) in China in 1999 in Shanghai. Over the past decade, it has become IBM's second largest Global Delivery Center worldwide.China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications.China GDC provides services to clients worldwide across the locations of Shanghai, Dalian, Shenzhen, Chengdu, and Wuhan and on the client sites. All the Global Delivery Centers located around the world comply with IBM's global practices, processes and methodologies.In 2009, China GDC has successfully attained both ISO 20000 and ISO 27001 certifications. The ISO certification is another important milestone in the company's continuous quality improvement efforts following its accreditation of Capability Maturity Model Integration Maturity Level 5 (CMMI 5) Version 1.2 by the Software Engineering Institute (SEI) in 2008. With the latest and highest international standard institutionalized across China Global Delivery's sites, IBM continues its leadership in quality control in China's application services outsourcing market.

Founded in 1911 in the U.S., IBM – International Business Machines, is the world's largest IT and business solution provider. IBM is the only IT Company in the world, and also in China, to offer end-to–end solutions from hardware to software services and high end consultancy. IBM's services arm is the world's largest information technology and consulting service provider.To drive higher value for clients and address the growing demand for global delivery of IT services, IBM opened its Global Delivery Center (GDC) in China in 1999 in Shanghai. Over the past decade, it has become IBM's second largest Global Delivery Center worldwide.China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications.China GDC provides services to clients worldwide across the locations of Shanghai, Dalian, Shenzhen, Chengdu, and Wuhan and on the client sites. All the Global Delivery Centers located around the world comply with IBM's global practices, processes and methodologies.In 2009, China GDC has successfully attained both ISO 20000 and ISO 27001 certifications. The ISO certification is another important milestone in the company's continuous quality improvement efforts following its accreditation of Capability Maturity Model Integration Maturity Level 5 (CMMI 5) Version 1.2 by the Software Engineering Institute (SEI) in 2008. With the latest and highest international standard institutionalized across China Global Delivery's sites, IBM continues its leadership in quality control in China's application services outsourcing market.

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