E-commerce Key Accounts Executive location:

2 weeks ago


Shah Alam, Selangor, Malaysia Sinma Digital Sdn Bhd Full time

Roles and Responsibilities

  • Developing a solid and trusting relationship with key brands under our portfolio
  • Resolving key client issues and complaints
  • Developing a complete understanding of key account ecommerce needs
  • Anticipating key account changes and improvements for the advancement of their ecommerce business
  • Managing communications between key clients and internal teams
  • Stakeholder management between key brands and ecommerce platforms
  • Strategic planning and execution to improve client's ecommerce results
  • Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meeting all client needs and deliverables according to proposed timelines
  • Expanding relationships and bringing in new clients

Preferred Qualification

  • Bachelor's degree in marketing, business administration, sales, or relevant field preferred
  • Preferably 23 years' experience in sales, marketing, business development, or similar fields of work. However, fresh graduates with a high desire to succeed and strong work ethics are encouraged to apply
  • Basic computer skills, and experienced with Microsoft Office Suite, with emphasis on good Excel skills.
  • Communication skill required, able to speak English and knowledge with excel (beginners or entry level will do)
  • Able to started immediately (ASAP)
  • Open for Malaysian only

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • Flexible hours
  • On call

Supplemental pay types:

  • Performance bonus

Education:

  • Degree/Diploma/Advanced Diploma (preferred)

Experience:

  • Ecommerce 2 years (preferred)
  • Retail: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa Malaysia
- 中文 _is an advantage_

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
Expected Start Date: 08/01/2023

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