Customer Service Coordinator

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Responsibilities for Service Coordinator The coordinator must handling incoming and outgoing instruments with proper registration and documentation. Create and maintain a database of clients and client needs To update daily lab activities such as job completion, and pending items. Assess client issues and provide recommendations to fix problems. Ensure each...

General Information: Req # WD Career area:ServicesCountry/Region: Malaysia State: Selangor City: Petaling Jaya Date:Friday, April 5, 2024Working time: FulltimeAdditional Locations: Malaysia Selangor Petaling JayaWhy Work at Lenovo:We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology...

To be responsible for working with service team to prepare Quotation and Service Department relevant documents. Coordinate with customer, provide information to answer enquiry about Spare Part & Services from customer Timely prepare Quotation Request to Supplier/Factory base on Service Team or Customer inquiry. Issue Purchase Order to Factory once received...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Front Desk ( Subang)Location :Sime UEP Industrial Park SubangWorking Days : 5 days - 9-6pm, Mon to FridayNature of Business :IT solution provider Will assist walk in customer related to the electronic products for troubleshooting Checking of the warranty for the particular electrical and Home appliances products. Provide the quotation to the customers on the...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Location:Petaling Jaya, MYJob SummarySupervise the day-to-day operations of the Customer Service team to ensure smooth and efficient logístical and administrative after-sales supportGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Execute work processes and...

We are looking for a qualified Customer Service Leader who are expected to perform the responsibilities, duties, and tasks given in the following job description:Responsibility: Monitoring customer service and consultants on following up with sales and leads generated via exhibitions, retail outlet, walkin/ callin inquiry and eShop. Allocate workload and job...

237 modern ships, 11.9 million TEU (Twenty-foot Equivalent Unit) transported per year, around 12,800 motivated employees in 399 offices in 128 countries. Hapag-Lloyd is a leading global liner shipping company and a powerful partner for you. Hapag-Lloyd offers a fleet with a total capacity of 1.7 Million TEU, as well as a container stock of approximately 2.6...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

About Our ClientOur client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They focused on...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

Contract type: Permanent Location: Subang Jaya Specialisation:Logistics and Supply ChainReference: PR/ Contact details:Kin Yip ChewJob published: November 23, :51Your new company:This company is a global commodity warehousing and logistics business. they specialise in handling, storage and processing of commodities. Their global head office is located in...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

PRIMARY FUNCTIONResponsible for end to end order customer fullfillment from consolidating and placing orders to source DC, tracking and following up of shipment and timely billing to customer. Coordinate instrument shipment for placements and to ensure timely installation.MAIN RESPONSIBILITIESConsolidate orders to place with source DC according to the...

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

Oil Filtration, Repair & Services Transformer (baik pulih) Working on site / powerstation Willing to work on weekend (if necessary)Qualification Diploma and equivalent Male 28 years and above Posses driving licensePay: RM2, RM2,800.00 per monthBenefits: Free parking Meal allowanceSchedule: Day shift Weekend jobs

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Communicating and coordinating with colleagues as...

Responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication. Ensure sales documents including Quotation, Delivery Order and Invoice processed in timely manner and coordinate with engineers on customer orders and status. Ensure timely updates of customer databases and files/correspondences are...