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Ticket sales assistant
2 weeks ago
Job Description Key Accountabilities Main Task (only)Time Component (%)(=100%)Checking an air fare with additional charge by routine (various taxes, fuel charge, administration for charge).
Making a reservation. Issuing the paperless ticket code with receipt and tax invoice Alert restrictions, followed by company terms & conditions. Collecting air fare by cash or credit card. Summarize Sales report and transfer money to cashier.Following safety policy, procedure and operational requirements including reporting of safety deficiencies, hazards, incidents which may lead to accidents or any safety matters to Safety Department.
Challenge any unauthorized persons who seek access or come to TAX premises.Identify and resolve suspicious activities then report to appropriate authorities to maintain the highest standard of security and environment concerned.
Education/Work Experience Male or female Bachelor's degree or equivalent Preferable working experience in customer service Analytical with problem solving skills and able to handle passenger complaints High comfort level working in a diverse environment Computer literacy.
Shall pass military service for male.Specific Knowledge/Skills Possess personal traits:
friendly, mature, humble, honest, and meticulous; self-starter; able to perform under pressure in a challenging environment Proficient in oral and written English and Thai, or local language where staff is located Ability to maintain high confidentiality, tactful and discretion when dealing with people.
Possess good interpersonal and communication skills. Able to work on shift. We are all different - one talent to another - that is how we rely on our differences.At Air Asia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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