Technical Support

We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

Responsibilities:Diagnosing and resolving technical issues reported by customers or end-users.Providing customer support and assistance through various communication channels.Documenting and tracking reported issues, troubleshooting steps, and solutions.Acquiring in-depth product knowledge and staying updated on new features and updates.Collaborating with...

Job Summary:As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management.Responsibilities: Provide technical...

Technical DirectorKuala LumpurFor an Infrastructure and Building Construction CompanySalary range : Up to RM30,000Age:below 55Working Experience: Minimum 20 yearsReport to: Chief EngineerBased in KL office, 5 working days, 2 years contract."Technical Director is responsible for guiding, supervising, and managing the technical department. The main...

Responsibilities: Diagnosing and resolving technical issues reported by customers or endusers. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring indepth product knowledge and staying updated on new features and updates. Collaborating with...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Job PurposeThe Technical Support Engineer is responsible for providing critical technical support to business partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

Job PurposeThe Technical Support Engineer is responsible for providing critical technical support to business partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless andspeedy resolution.This individual...

Position Objective:The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

Responsibilities: Work with customers to understand the root cause of the issue, provide guidance and end to end support. Performed detailed log analysis and deep troubleshooting Utilizing strong analytical skills to dig deep into the problem and provide resolution Maintain accurate case logging and tracking into the tool database. Maintain high standard in...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 84, ,000 (Annual) Reference:PR/ Contact details: Shuya Looi Job published: March 11, :48Responsibilities: Learn and understand Local IT Infrastructure and security process for affiliate companies. Strong communication skills with HQ Technical Support and...

ABOUT USSOLS Energy is a solar energy provider and #madetoimpact organization. We help people equip their homes and small businesses with sustainable energy solutions so they can save money while saving the planet. We are involved in every stage of the process from designing and installing solar solutions to providing customers with financing options.ROLE...

MODERNLMS is seeking a highly motivated and detail-oriented Technical Support Specialist to join our dynamic team. As a key player in the Moodle Support team, you will be responsible for ensuring smooth day-to-day operations and providing exceptional support to our valued customers.Responsibilities:Daily Operations Support: Monitor and maintain the...

Title: Technical Support EngineerMandatory Skills: Handson experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). Proficiency in industrystandard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. Experience with collaboration tools such...

Desired Competencies (Technical/Behavioral Competency) Have experience with full administrator access rights in managing Active Directory (Azure/Onprem) and M365 (E3 & E5 License) Support existing backend infrastructure including Active Directory domain & M365 portal as administrator M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/ Teams/...

Handling Unified Communication - Telephone System Which Sits In Office Network & Hardware & Software Training will be provided. Handling Digital Signage Signage Systems Which Sits In Office Network Hardware & Software Training will be provided. Handling Inhouse & Partners Technical Raised Issues & Ticketing System & Handling Desktop & Laptops & Knowledge In...

Responsibilities: Handling customer calls with English and Japanese clients Working in virtual teams distributed globally. Working with desperate and demanding client groups. Providing technical support on windows/ Linux based env.Requirements: Japanese language proficiency level N2 mandatory. Experience of Managed File Transfer products (Connect: Direct,...