Current jobs related to Technical Support Specialist - Kuala Lumpur, Kuala Lumpur - PRISM+

  • Technical Support Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Prometric Ireland Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and ensuring a high level of customer satisfaction.Key...

  • Technical Support Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Prometric Ireland Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth operation of our test centers.Key ResponsibilitiesTechnical Support: Provide timely...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    About Hunters International Sdn Bhd:We are a leading provider of innovative solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing timely...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    About Hunters International Sdn Bhd:We are a leading provider of innovative solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing timely...

  • Technical Support Specialist

    2 minutes ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    About Hunters International Sdn BhdWe are a leading provider of innovative solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing timely and effective assistance to customers, resolving support tickets and...

  • L2/l3 technical support specialist

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

  • L2/L3 Technical Support Specialist

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this...

  • Senior Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ServiceRocket Full time

    About ServiceRocketWe are a global tech-enabled services company headquartered in Palo Alto, California, dedicated to accelerating the growth of our clients. Our purpose is to be the single most reliable partner in their journey. At ServiceRocket, we are committed to the development of every team member and the trust of every customer.With over 20 years of...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ACILIIT SOLUTIONS SDN BHD Full time

    This role involves providing technical assistance to the company's POS systems and custom software, ensuring seamless operations and efficient information sharing across the organization.As a key member of the technical team at ACILIIT SOLUTIONS SDN BHD, you will be responsible for:Key ResponsibilitiesSupport and Maintenance: Troubleshoot, test, repair, and...

  • Associate Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

    About The Access GroupThe Access Group is a leading provider of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. We help over 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the...

  • Technical Sales Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Specialist to join our team at Hiredly X. As a Technical Sales Specialist, you will play a pivotal role in driving business growth by acquiring new clients and providing technical expertise to support sales efforts.Key Responsibilities:Business Development:Identify and pursue new business...

  • Technical Order Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Summary:We are seeking a highly skilled Technical Order Specialist to join our team at Businesslist. As a Technical Order Specialist, you will be responsible for creating and maintaining material master data, identifying spare parts, and collaborating with sub-suppliers.Key Responsibilities:Develop and maintain accurate and up-to-date material master...

  • System Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Claritas Consulting Asia Full time

    Job Title: System Support SpecialistWe are seeking a highly skilled System Support Specialist to join our team at Claritas Consulting Asia. As a System Support Specialist, you will be responsible for providing technical assistance and support to our clients in the retail, F&B, and service industries.Key Responsibilities:Provide technical support to clients...

  • Application Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Job SummaryHiredly X is seeking a highly skilled Application Support Specialist to join our team. As a key member of our technical support team, you will be responsible for installing software applications, providing training to clients, and delivering exceptional technical support.Key ResponsibilitiesSoftware Installation and Maintenance: Install and...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NCR Corporation Full time

    About NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a rich history spanning nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR Corporation...

  • Windows Server Infrastructure Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PuroClean Certified Restoration Specialist of Auburn Full time

    About the RoleWe are seeking a highly skilled Windows Server Infrastructure Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a key member of our IT team, you will be responsible for the end-to-end management of our Windows Server infrastructure, including building, supporting, securing, optimizing, and decommissioning...

  • Technical Innovation Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PURATOS Full time

    Technical Innovation SpecialistPuratos is a global leader in bakery, patisserie, and chocolate ingredients, dedicated to creating innovative food solutions for the health and well-being of people everywhere.Our MissionWe help our customers succeed by turning technologies and experiences from food cultures around the world into new opportunities. Our passion...

  • System Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TG Human Resource Management Sdn Bhd Full time

    Job Title: System Engineer - M365 Technical Support SpecialistWe are seeking a highly skilled System Engineer to join our team at TG Human Resource Management Sdn Bhd. As a System Engineer, you will be responsible for providing technical support for M365 applications, conducting troubleshooting, and delivering training to our employees.Key...

  • Customer support specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Job Summary : We are seeking a dedicated Customer Support Specialist who is fluent in Arabic , Korean or Indonesian to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities :Respond to customer...

  • Customer support specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Job Summary:We are seeking a dedicated Customer Support Specialist who is fluent in Arabic , Korean or Indonesian to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Respond to customer...

Technical Support Specialist

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time
establishing a solid foundation for our service team, particularly in the areas of product refurbishment and

cannibalization. This role also involves serving as the go-to technical resource for our customer service team,

aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and

speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will

be responsible for offering technical assistance, guidance, and support to both individual consumers and

will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

  • Responsibilities of Technical Support Specialist but are not limited to:
  • Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers.
  • Maintaining and repairing IT equipment and peripheral devices.
  • Be onsite to conduct diagnosis on monitor issues and provide technical resolutions for customers as and when required.
  • Identifying and troubleshooting system failures or bugs and providing clear solutions to restore functionality.
  • Maintaining records of repairs and fixes for future reference.
  • Participate in providing timely technical support and guidelines to customers on the correct usage or setup of monitors based on known hardware compatibilities issues/workaround.
  • Conducting monthly stock counts for spare parts at the warehouse, updating inbound spare parts items on the warehouse portal, and submitting spare parts orders for onsite repair consignments.
  • Handling related adhoc tasks, such as company asset management for laptops and monitors, troubleshooting for office laptops, TVs, and monitors, and other tasks related to return merchandise authorizations (RMA) as required.
  • Coaching and mentoring new hires in terms of product knowledge and technical support skills, thereby providing strong technical support to assist the customer service team in effectively resolving customer issues.

Requirements:

  • Diploma in Electronics/Computer Engineering, or any relevant course of studies
  • At least 23 years' experience of Technical Support role in fields relevant to this position
  • Strong understanding of Television, Monitors and Sound Bars technical and product specification