Technical Support Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia ACILIIT SOLUTIONS SDN BHD Full time

This role involves providing technical assistance to the company's POS systems and custom software, ensuring seamless operations and efficient information sharing across the organization.

As a key member of the technical team at ACILIIT SOLUTIONS SDN BHD, you will be responsible for:

Key Responsibilities
  • Support and Maintenance: Troubleshoot, test, repair, and service technical equipment to ensure optimal performance of POS systems and custom software.
  • Technical Expertise: Leverage knowledge of POS systems and hardware to provide expert support and guidance to the team.
  • Collaboration and Communication: Work closely with the technical team to share information, best practices, and technical expertise, promoting a culture of collaboration and knowledge sharing.
Requirements
  • Proven Experience: Possess proven field service experience, with a strong track record of troubleshooting, testing, and repairing technical equipment.
  • Technical Skills: Be proficient in mobile tools and applications, with a solid understanding of POS systems and hardware.
  • Education and Qualifications: Hold a Diploma or higher in IT or a relevant field, with a strong foundation in technical principles and practices.


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