Technical Support Specialist
2 weeks ago
This role involves providing technical assistance to the company's POS systems and custom software, ensuring seamless operations and efficient information sharing across the organization.
As a key member of the technical team at ACILIIT SOLUTIONS SDN BHD, you will be responsible for:
Key Responsibilities- Support and Maintenance: Troubleshoot, test, repair, and service technical equipment to ensure optimal performance of POS systems and custom software.
- Technical Expertise: Leverage knowledge of POS systems and hardware to provide expert support and guidance to the team.
- Collaboration and Communication: Work closely with the technical team to share information, best practices, and technical expertise, promoting a culture of collaboration and knowledge sharing.
- Proven Experience: Possess proven field service experience, with a strong track record of troubleshooting, testing, and repairing technical equipment.
- Technical Skills: Be proficient in mobile tools and applications, with a solid understanding of POS systems and hardware.
- Education and Qualifications: Hold a Diploma or higher in IT or a relevant field, with a strong foundation in technical principles and practices.
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