Technical Support Intern

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia SOLS 247 Full time

ABOUT US
SOLS Energy is a solar energy provider and #madetoimpact organization.

We help people equip their homes and small businesses with sustainable energy solutions so they can save money while saving the planet.

We are involved in every stage of the process from designing and installing solar solutions to providing customers with financing options.


ROLE SUMMARY
The Technical Support Intern is a back-end support for the technical department. As a Technical Support Intern, you will be responsible for supporting the department in providing technical assistance to clients.

In this role you will:

Primary role:

  • Assist the technical support team with overseeing and supervising postinstallation technical issues and monitoring customer system performance.
  • To assist and provide support to customers who have technical problems.

Secondary role:

  • To generate and document inverter warranty certificates
  • Keep track on spare part and inventory record.
  • Assist with ad hoc tasks as advised by supervisor
  • Other relevant duties assigned by your reporting manager / The Management from time to time.

What's great about this opportunity?

  • Internship Allowance
  • Onthejob training for your role and mentorship by industry professionals
  • A letter of recommendation will be given upon completing your internship with excellent performance.
  • Work in an agiledriven environment alongside a diverse team
  • Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organization.

To be shortlisted for this position, you will need to have:

  • Bachelor's Degree in Engineering, or equivalent.
  • Competent in basic IT skills and comfortable using Google Workplace.
  • Able to embrace and adapt to new technology with the aim of efficiency

Job Type:
Internship

Contract length: 3-6 months

Pay:
RM800.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday
Application Deadline: 07/15/2024

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