Business Process Associate @ Mnc Newzealand Market

2 weeks ago


Cyberjaya, Selangor, Malaysia Times Consult Full time
Our client is a well-known MNC which offers attractive benefits as below:

  • Fixed monthly Transportation Allowance
  • Shift Allowance will be given to support foreign country (NZ)
  • Insurance & Medical Coverage
  • Optical and Dental Allowance
  • Performance Incentive
  • 18 Days Leave Allowance
  • 14 Days Medical Leave Allowance
  • 1 Day Birthday Leave
  • Floating Leave
  • 16% EPF Contribution from employer
  • Yearly performance bonus and yearly salary review
  • Training Provided

Job Responsibilities:
-
Process existing customers' request within as per the agreed Service Level Agreement:

  • Processing of incoming requests for service in a timely and efficient manner. Taking ownership in all actions required to resolve the customers queries including liaising and driving results with other teams until full request criteria is satisfied.
  • Provide information, and process requests from different customer channels. To take all practicable steps to see beyond the service request and ensure you understand the full needs of your customer and delivering to these, if unsure you must seek the assistance of your Assistant Manager.
  • Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements
  • Process all Life change requests received as per stipulated requirements
  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
  • Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.
  • Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.
  • Ensure all task and activities are recorded in AOM accurately and promptly.

Job Requirements:
- possess Bachelor's degree in any field

  • Fresh Graduates encouraged to apply.
-
Prior to immediate joiner / less than 2 weeks notice period
:

  • Fluent in spoken and written English is a must.
  • Must be willing to work from 5:30am/6:30am to support New Zealand market. (With Shift Allowance)

Salary:

RM2, RM4,000.00 per month

Benefits:

  • Additional leave
  • Professional development

Schedule:

  • Early shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Cyberjaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

  • Notice period/ Earliest availability
  • Are you able to commit for early shift (5:30am2:30pm/6:30am3:30pm)?

Education:

  • Bachelor's (required)


  • Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    _Company Location: Cyberjaya_- Responsibilities:_- Responsible for providing after-sales support to policy-related administrative processes:Processing of incoming requests for service in a timely and efficient manner. Taking ownership in all actions required to resolve the customers queries including liaising and driving results with other teams until full...


  • Cyberjaya, Selangor, Malaysia Deriv Full time

    Job InformationJob Opening ID ZR_1538_JOBIndustry Legal & ComplianceCity CyberjayaCountry MalaysiaAs a Business Process Management at Deriv, you will play a key role in designing, implementing, and optimising processes that drive our business. You will be responsible for analysing and mapping our current processes, identifying areas for improvement, and...


  • Cyberjaya, Selangor, Malaysia Digita Marketing Group Sdn Bhd Full time

    Requirements Bachelor's degree in Marketing, Business Administration or a related field. Knowledge of marketing strategies, including continuing education of new marketing tactics and tools. Strong verbal and written communication skills. Ability to translate complex research into common language. Proficiency with word processing, spreadsheet and...


  • Cyberjaya, Selangor, Malaysia CRYOCORD SDN. BHD. Full time

    Assist in exhibitions and events. Assist in planning for the quarterly newsletter.Assist in the distribution/delivery of marketing materials.Seek and analyze the marketing and sales materials of the competitors (both online and offline).Collaborate with colleagues on new ideas for marketing and communications.Attend weekly marketing meeting, as well as...

  • Team Manager

    1 month ago


    Cyberjaya, Selangor, Malaysia Shell Business Operations Full time

    Where you fit The Energy Risk and Accounting (ERA) process extends across many steps in the lifecycle of hydrocarbon stock in Group from recording contracts for purchases and sales of stock in our systems, recording stock movements, stock reconciliations, invoicing for stock sales and payments for stock purchases, through to stock valuation. What's the...

  • Team Manager

    4 weeks ago


    Cyberjaya, Selangor, Malaysia Shell Business Operations Full time

    Where you fit The Energy Risk and Accounting (ERA) process extends across many steps in the lifecycle of hydrocarbon stock in Group from recording contracts for purchases and sales of stock in our systems, recording stock movements, stock reconciliations, invoicing for stock sales and payments for stock purchases, through to stock valuation. What's the...

  • Lead Specialist

    2 weeks ago


    Cyberjaya, Selangor, Malaysia AIA Full time

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And to get there, we need...

  • marketing It

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Zibeline International Publishing Sdn Bhd Full time

    We are looking for an experienced Marketing cum IT with a good sense of what makes an interesting angle to a story, to juggle all the moving parts of publications. Support the publishing team in the promotion and execution of the Journals and highlevel executive conferences by growing and enhancing its audience and membership base. Create and execute event...


  • Cyberjaya, Selangor, Malaysia NTT DATA Business Solutions Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management...


  • Cyberjaya, Selangor, Malaysia Experian Full time

    Company DescriptionAbout ExperianExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...


  • Cyberjaya, Selangor, Malaysia Times Consult Full time

    Regional SSC company Training provided Insurance, medical, optical coverageResponsibilities: Processing of incoming requests for service in a timely and efficient manner. Taking ownership in all actions required to resolve the customers queries. Provide information and process requests from different customer channels. Take all practicable steps to see...


  • Cyberjaya, Selangor, Malaysia Mnosys Sdn Bhd Full time

    JOB RESPONSIBILITY Work alongside the General Manager (Client Solutions), Business Development (Renewable and Energy Efficiency) team and the Regional Business development team to scale up commercial and business development capabilities, ensuring the achievement of ambitious mediumterm growth targets, annual revenue and profitability targets Lead, manage,...


  • Cyberjaya, Selangor, Malaysia AIA Full time

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And to get there, we need...

  • Uat/ Business Analyst

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan BGC Group (Malaysia) Sdn Bhd Full time

    Responsibilities: Participate in discussions with the business/program managers on understanding the scope of work, rules, and procedures required to prepare documentation detailing the solution for the given business needs. Responsible to filter the needs and wants of a requirement including the functional and nonfunctional requirements; refine the varying...

  • HR Associate

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    HR Associate - Europe, Africa, South America, Russia and KazakhstanOil & Gas Industry (Shell)Monday to Friday, 2pm to 11pm (Malaysia local time)This role will follow local Malaysia Public Holidays, with some requirement of skeletal support on Public holidays for business critical activities.Cyberjaya, SelangorRM RM3200Purpose:HR Services department provides...


  • Cyberjaya, Selangor, Malaysia AIA Full time

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And to get there, we need...

  • Associate Developer

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Experian Full time

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Product DevelopmentSchedule: Full TimeCompany Description: Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life's big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it...

  • HR Associate

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    Using HR Operations Salesforce case management system to document and manage requests, ensuring that all official correspondence associated with requests are documented are seen through to completion. Responsible for delivering HR support tend cases to employees and other stakeholders; supporting them with HR related cases. Provide seamless endtoend...


  • Cyberjaya, Selangor, Malaysia Times Consult Full time

    Regional SSC company Training provided Insurance, medical, optical coverageResponsibilities: Processing of incoming requests for service in a timely and efficient manner. Taking ownership in all actions required to resolve the customers queries. Provide information and process requests from different customer channels. Take all practicable steps to see...

  • Marketing Executive

    2 weeks ago


    Cyberjaya, Selangor, Malaysia TODAK CULTURE SDN. BHD. Full time

    Responsible as a key player in shaping and executing our marketing strategies to drive growth and brand awareness. You will work closely with the sales team and cross company related teams, as well as cross-functionally with other departments, to ensure alignment and effectiveness in our marketing efforts.Responsibilities:Develop and execute marketing...