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Client Services Analyst

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia ITA Asia Limited Full time
Evaluate all products by assessing the risks according to company guidelines and regulations.

  • To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
  • Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
  • Follow up the request on rider added from existing clients.
  • To perform any incoming changes request.
  • Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
  • Perform other responsibilities and duties periodically assigned by supervisor/manager.

Job Requirements

  • With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage.
  • Fresh graduated are encouraged to apply, training will be provided.
  • Computer literate, especially in Excel / Word.
  • Excellent command of written and spoken in English and Korean or Japanese or Russian.
  • Essential typing skill in English and Korean or Japanese or Russian.
  • With PR, Temporary Residence Pass, spouse visa or dependents visa will be an added advantage.
  • Sense of responsibility and patience.
  • Demonstrate strong analytical skills, data literacy, and attention to detail.

Benefits:

  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What is your notice period

Language:

  • Do you speak Chinese (preferred)