Service Delivery Manager

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. Accountable for follow up on internal-...

Work Location: Subang JayaEmployment Type: ContractualRoles and Responsibilities Managing the delivery of support services endtoend as outlined in the assigned contract. Ensure customer contractual goals are achieved while providing the Ops Leaders and engineers with operational support and maintain the business profitability within the Operation Income...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape.What we ask Bachelor's or Master's Degree with a minimum of 810 years' experience in Customer...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

Job descriptionPosition Summary Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of improvement plan and escalation management.Responsibilities: Review and prepare problem cases...

Date Posted:Country:MalaysiaLocation:Otis Elevator Company (M) Sdn Bhd, 1501 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan, Malaysia At Otis, it's our people that make us different. Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights. Come...

General Information: Req # WD Career area:ServicesCountry/Region: Malaysia State: Selangor City: Petaling Jaya Date:Friday, April 5, 2024Working time: FulltimeAdditional Locations: Malaysia Selangor Petaling JayaWhy Work at Lenovo:We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology...

Introductionan opportunity to shape IBM's future. Start your journey nowYour Role and ResponsibilitiesThe HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and has on-going...

Introductionan opportunity to shape IBM's future. Start your journey nowYour Role and ResponsibilitiesThe HR Delivery Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group. This role drives strategic planning and leadership and has on-going...

Responsibilities Leads a team of operations/technical services professionals accountable for all aspects of inbound customer service, including multiplatform, multisoftware package technical support, problem identification, and resolution. Coordinates, controls, and supervises client service activities to ensure the highest quality of client service. Plans,...

The Manager Service Management or IT Service Delivery Manager is responsible for overseeing and ensuring the smooth and efficient delivery of IT services to meet the business needs. The job plays a crucial role in managing IT service operations, collaborating with internal teams and external vendors, and implementing best practices to optimize service...

About Invenco by GVRInvenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders...

Position Summary: Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and coworkers in a professional manner....

Position SummaryKey Responsibilities Ensure prior calls to the customers are made with the given script before delivering the customer's orders. To ensure all delivery SOPs are always adhered to 100% compliance Provide exceptional customer service by being friendly, courteous, and professional. To ensure all "safe device program" orders are delivered as per...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Job Highlights- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1)Manpower Management- Hiring...

Job Highlights- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1)Manpower Management- Hiring...

Job Highlights- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1)Manpower Management- Hiring...

Looking for someone who has verse experience in managerial level for Service department including project sales, pricing maintenance, sales fire extinguisher and other support function in delivery of service, planning and customer service. Ensure the all servicing maintenance sent to us or collected by us are serviced properly as jobs scheduled. Ensure...

1. Inventory managementStock receivingDeliveryHandling business customersPay: RM2, RM3,000.00 per monthBenefits: Company carSchedule: Afternoon shift Day shiftSupplemental pay types: Attendance bonus Yearly bonus