Its Support
1 week ago
Posted Date :
July 27,2023
3 to 7 yrs (Experience)
MYR ) Per /Monthly
Location:
Malaysia, Selangor,
Skill Required:
Runbook,Playbook,Service Now,Software,Hardware,Application Support
**Job Details:
- *
- A global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care.
Provide support for all ITS essential infrastructure for new office (Leased Line, Wi-Fi, Printer, Network equipment, Cabling, Server Room, Workstations, etc.)-
Monitor and improve the performance & competitiveness of the regional ITS Service Desk.
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Ensure processes around user and asset inventories are followed on a daily basis.Implement, deploy and operate global processes and tools.
Experience in documentation tools like Playbook OR RunbookEnsure efficient management of onsite requests, incidents and problems generated from the Service Desk/Process tools, including escalations.**-
Coordinate with team members, stakeholders as per requirement.Good written & Verbal communication skills.
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