Viewer Experience Advocate

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia WEBHELP Full time

Location:
Sunway Visio (KL)

Working hours: 8 hours between 8am and 8pm / 1 hour break e.g. 8am to 5pm or 11am to 8pm

Benefits:

AL, MC, one-way air ticket (limited, if coming from outside Malaysia),

Relocation allowance:
(for those coming from outside of Malaysia)

Selection Process:
Web test in English and Japanese→Web interview (one time only, in English and Japanese)

Job Description:

  • Respond to customer inquiries (how to join, how to cancel membership, troubleshooting streaming devices, answering questions about campaigns, etc.).
  • Respond via chat or phone.

We are looking for the following personnel:

  • Academic background commensurate with visa requirements (high school graduate with at least 5 years of relevant experience, vocational or junior college with at least 2 years of relevant experience).
-
Native Japanese only, English daily conversation level

  • Able to work in a fastpaced environment and have a positive attitude towards everything.
  • PC skills and basic IT skills.

AJWH

Job Types:
Full-time, Permanent

Salary:
RM8, RM9,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus


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