Counter Service

2 weeks ago


Kulai, Johor, Malaysia SUPER NICE EXPRESS SDN BHD Full time
Respond to guest inquiries, concerns, and complaints promptly and professionally.

  • Provide information to guests about the resort, its amenities, and nearby attention.
  • Assist guests with making reservations for activities and events.
  • Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs are met.
  • Maintain accurate records of guest interactions, requests, and complaints.
  • Provide feedback to management on improving guest satisfaction and the overall guest experience.

Job Types:
Full-time, Part-time

Salary:
From RM1,700.00 per month

Schedule:

  • Rotational shift

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